“…Relational coordination is weakened by human resource practices that are siloed, and strengthened by those that are cross-cutting such as selecting and training for teamwork, shared accountability, shared rewards, and relational job design (Gittell et al, 2008;Gittell et al, 2010;Krachler, 2023;Lee & Kim, 2020;McDermott et al, 2019;Siddique et al, 2019). The theory has evolved from a linear theory of performance to a dynamic theory of change, recognizing the ability of participants to conduct interventions to develop higher performing relational networks (Burns et al, 2022;Gittell, 2016;Hajjar et al, 2020Hajjar et al, , 2023Thygeson, 2021). Thus far, relational coordination theory has received fairly strong empirical support across multiple industry and country contexts and at multiple levels of analysis (Bolton et al, 2021).…”