Reading behavior on intra-organizational blogging systems: A group-level analysis through the lens of social capital theory

Li, Naichen; Guo, Xunhua; Luo, Nianlong

doi:10.1016/j.im.2015.03.004

Cited by 17 publications

(8 citation statements)

References 39 publications

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“…Discussion 5.1 Key findings First, the results showed that private social media used for both work-and social-related motivations positively affects employee job satisfaction, while enterprise social media used only for social-related motivations can contribute to employee job satisfaction. Most previous studies separately tested the effect of private social media in organizations (Tajudeen et al, 2018;Zha et al, 2018), the effect of enterprise social media in organizations (Li et al, 2015;Lu et al, 2015;Luo et al, 2015) or studied enterprise social media use as a single dimension (Johannsen, 2018;Leidner et al, 2018). Few scholars have jointly examined how different social media platforms used for different motivations may affect employee outcomes.…”

Section: Results Of Tests On Users Gender Differencesmentioning

confidence: 99%

How to improve employee satisfaction and efficiency through different enterprise social media use

Xin

Yan

et al. 2020

JEIM

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PurposeWhile prior research provides interesting insights into the effect of social media use in enterprises, there is limited research on how use of different social media platforms affects employee job satisfaction and work efficiency. This study developed a research model to investigate how public and private social media platforms used for different motivations affect employee job satisfaction and work efficiency.Design/methodology/approachOnline surveys were conducted in China, generating 453 valid responses for analysis. Structural equation modeling is performed to test the research model and hypotheses.FindingsThe results suggest that (1) public social media used for both work- and social-related motivations positively affects employee job satisfaction, while private social media only used for social-related motivations can contribute to employee job satisfaction. (2) Public and private social media used for work-related motivations can contribute to employee work efficiency, while social-related motivations for use of public and private social media and employee work efficiency are not significant. (3) In the process of social media usage influencing employee job satisfaction and work efficiency, employees of different genders show significant differences.Originality/valueFirst, this paper contributes to information systems social media research by examining the joint effects of different motivations for public and private social media usage on employee job satisfaction and work efficiency in organizations. Second, it contributes to uses and gratification theory by clarifying the relationship between different motivations for enterprise social media use and its needs.

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Section: Results Of Tests On Users Gender Differencesmentioning

confidence: 99%

How to improve employee satisfaction and efficiency through different enterprise social media use

Xin

Yan

et al. 2020

JEIM

View full text Add to dashboard Cite

show abstract

“…By participating in Yammer, employees feel as part of an “information loop” that provides details about current topics. As stated by an executive: while it is less important for an organizational member to send a photo of his/her lunch, it is more important to share what he/she talked about at lunch with his/her peers (Van Zoonen et al , 2016; Li, Tung and Chang, 2015; Li, Guo, Chen and Luo, 2015).…”

Section: Discussion and Research Synthesismentioning

confidence: 99%

“…An overarching explanation of how hedonic motivation can emerge in work environments is hence missing. Only a few studies have investigated potential antecedents of hedonic motivations, which include, for example, job autonomy (Ke et al , 2012), information quality (Li, Tung and Chang, 2015; Li, Guo, Chen and Luo, 2015) or perceived ease of use (van der Heijden, 2004). Perceived usefulness can also lead to a state of satisfaction that influences an individual’s attitude and intentions to continue using an IS (Bhattacherjee and Premkumar, 2004; Premkumar et al , 2008; Lowry et al , 2015).…”

Section: Normative and Hedonic Motivations To Use Enterprise Social Networkmentioning

confidence: 99%

“…As public social media like Facebook and Twitter grew in popularity (Larosiliere et al , 2017), so too have enterprise social media (Akoumianakis and Ktistakis, 2017; Karasti et al , 2018; Li, Tung and Chang, 2015; Li, Guo, Chen and Luo, 2015; Limaj et al , 2016; Meske and Amojo, 2018; Tan and Kim, 2015). Set within the boundaries of an organization, especially enterprise social networks (ESNs), such as Yammer, IBM Connections, Jive, Slack, Chatter, Socialcast or Tibbr, provide employees with the ability to connect with fellow employees, ask questions, share news or promote best practices – irrespective of roles, business units or geographies (Riemer et al , 2015).…”

Section: Introductionmentioning

confidence: 99%

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Explaining the emergence of hedonic motivations in enterprise social networks and their impact on sustainable user engagement

Meske

Junglas

Stieglitz

2019

JEIM

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Purpose Enterprise social networks (ESNs) in organizations have become an increasingly important technology to support the exchange of information and knowledge. Many ESN projects fail due to insufficient engagement in the long run, leading to the high risk of sunk costs. The purpose of this paper is to investigate how hedonic motivations, along with normative motivations, play an important role in determining an employee’s intention to continuously participate in ESN. Based on the Four-Drive Model and hence borrowing from behavioral economics, it is investigated how such hedonic motivations emerge in organizational ESNs. Design/methodology/approach This study is set within the context of a global enterprise of the logistics and courier industry. The authors first derived hypotheses from the Four-Drive Model to build the research model on the emergence of hedonic motivation. Then, the authors derived hypotheses from existing adoption literature regarding the impact of hedonic motivations and normative motivations on ESN use continuance. Following, a quantitative survey was conducted to test these hypotheses. In the study, structural equation modeling is applied, based on partial least squares. Findings The results show that the extent to which an ESN supports the drives to comprehend, acquire, bond and defend starkly influences an employee’s hedonic motivations. In addition, it is shown that hedonic motivations have a much stronger influence on use continuance than normative motivations. Originality/value Research on hedonic motivations in the work context is still underrepresented, in management science as well as information systems (IS) research. Hence, theoretical approaches to explain and predict the emergence of hedonic motivations in IS usage are missing. With the study, the authors will close this theoretical gap. The study contributes to IS research not only by evaluating the role of hedonic motivation for ESN usage, but also by providing an approach to explain key drivers behind it. To the best of the authors’ knowledge, this is the first study to empirically test the Four-Drive Model in a voluntary IS context, adding valuable knowledge about human behaviors in digital work environments.

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“…As one of the basic functional building blocks of social media, groups become subcommunities of people with common background, qualifications, or interests [87]. Recent studies on ESM have also showed that employees share knowledge and collaborate through building virtual groups [41,48,[88][89][90]. Similarly, MUST allows users to freely establish and join groups.…”

Section: A Research Settingmentioning

confidence: 99%

Understanding the Emergence of Collaborative Problem-Solving Practices in Enterprise Social Media: The Roles of Social Factors

Huang

Song

2020

IEEE Access

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Firms are increasingly introducing enterprise social media (ESM) technologies to nurture the virtual community of practice, offering a prospect for collaborative problem-solving (CPS) within organizations. Based on a unique dataset including 10101 actual problem-solving scenarios across 519 ESM groups, our objective is to identify the relationships between many social factors and the occurrence of CPS by drawing on different social theories. Via multilevel logistic regression, we found that the quality and decentralized degree of social interactions in an ESM group can increase the likelihood of CPS; one user's social similarity with other members of the group and the user's user classes are positively related to the likelihood of CPS. Finally, social ties' strength between the user and other members in the ESM group has a U-shaped association with the likelihood of CPS. These findings can provide companies with meaningful implications for using ESM sites to support CPS. INDEX TERMS collaborative problem-solving, enterprise social media, virtual group, social influence, multilevel logistic modeling.

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Reading behavior on intra-organizational blogging systems: A group-level analysis through the lens of social capital theory

Cited by 17 publications

References 39 publications

How to improve employee satisfaction and efficiency through different enterprise social media use

How to improve employee satisfaction and efficiency through different enterprise social media use

Explaining the emergence of hedonic motivations in enterprise social networks and their impact on sustainable user engagement

Understanding the Emergence of Collaborative Problem-Solving Practices in Enterprise Social Media: The Roles of Social Factors

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