Realizing the Benefits from Enterprise Information Systems: A Sociomaterial Perspective

Anaya, Luay

doi:10.1016/j.protcy.2013.12.052

Cited by 10 publications

(7 citation statements)

References 15 publications

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“…These factors were meant to assist managers in planning and executing ERP systems successfully (Kamdjoug et al, 2020). Some CSF classifications are across the ERP lifecycle (Anaya, 2013), whereas some CSF classifications are based on the specific ERP implementation phase (Staehr et al, 2012). Some scholars have focused on Small and Medium Enterprises (SMEs) (Chatzoglou et al, 2016;Moeuf et al, 2020;Ruivo et al, 2016), while others focused on large entities (Ram et al, 2013;Saade & Nijher, 2016;Xu et al, 2017).…”

Section: Critical Success Factorsmentioning

confidence: 99%

Understanding the Value of Enterprise Resource Planning (ERP) Systems

Talasi,

F Seymour

2022

InSITE Conference

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Aim/Purpose: The purpose of this research is to explain how ERP systems provide value to companies in Lesotho, a developing country. Background: The percentage of organizations with Enterprise Resource Planning systems (ERPs) has been increasing in both developed and developing nations. Despite the popularity of ERPs, the literature has shown that ERP failure is a major challenge facing organizations. Companies invest a considerable amount of money into these systems, expecting a return on in-vestment. Yet, findings on the benefits that organizations accrue from the implementation of ERPs are mixed. There are concerns that in developing countries the return is low. Methodology: An online survey strategy was used for collecting data from companies. Using the simple random method, 169 companies using ERP systems were selected. Contribution: The core contribution is in supporting proposed relationships that had not been tested prior. The empirical results of this study describe the Lesotho ERP context. The results also emphasize the importance of the use of ERP in determining the value of ERPs. Findings: This study has confirmed that ERP usage and business processes improvements are the main factors affecting ERP value, and ERP usage is the strongest determiner of ERP value. The finding also emphasizes the importance of organizational culture and training. Recommendations for Practitioners: Companies are encouraged to focus on training users and build a supportive organizational culture. Recommendations for Researchers: Context plays a vital role in determining ERP value and hence should be taken into account when explaining ERP value. Impact on Society: The paper highlights the impact of organizational culture on ERP usage and business process improvement and hence ERP value. Future Research: While this study focused on training quality, further studies could focus on the impact of training quantity and ongoing training.

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Section: Critical Success Factorsmentioning

confidence: 99%

Understanding the Value of Enterprise Resource Planning (ERP) Systems

Talasi,

F Seymour

2022

InSITE Conference

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“…This study proposes to extend DeLone and McLean’s ( 2003 ) updated IS model to the online learning environment by envisaging the contributions of an online learning system as its NB. Previous researchers (Anaya, 2013 ; Kurkalova & Carter, 2017 ) have opined that the construct of NB has not been explored fully to date and more so in the arena of online education. This study attempts to answer this call for research by conceptualizing NB as an outcome of online learning systems in the higher education domain.…”

Section: Constructs and Hypothesesmentioning

confidence: 99%

Transitioning to online learning in higher education: Influence of Awareness of COVID-19 and Self-Efficacy on Perceived Net Benefits and Intention

Punjani

Mahadevan

2021

Educ Inf Technol

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The COVID-19 pandemic has disrupted existing educational systems worldwide. Due to lockdowns in several countries, the educational institutions have been directed by governments to move towards online learning. The challenge for educational institutions and faculty members is to assess the influence of various factors that would enable adoption of online learning by students in higher education. This study investigates the influence of awareness of COVID-19 (AOC19), computer & internet self-efficacy (CISE), and online communication self-efficacy (OCSE) on perceived net benefits (NB) of the students and their intention towards the online learning (INT). The study further analyzes the mediating role of students’ attitude towards online learning (ATOL). Data of 1023 students of higher education across multiple universities in India were collected and analyzed using structural equation modelling through AMOS 24 and mediation analysis through ‘PROCESS’ macro for SPSS. The findings revealed that, AOC19 positively influenced students’ NB and INT; CISE had a significant inverse relationship with NB, and partially significant positive relationship with INT; OCSE was observed to be a significant predictor of NB with positive direct relationship; ATOL had a significant full mediation among CISE and NB, and acted as significant partial mediator between CISE and INT, AOC19 and NB, AO19 and INT, OCSE and NB, and OCSE and INT. This paper would be useful for the faculty members, institutions and education technology companies in the higher education domain by enabling an understanding of the attitude, perception and intention of the students towards online learning during the COVID-19 scenario.

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“…In this paper, we argue that the TMT should consider the potential benefits of ERP systems and how to obtain them, i.e., by changing routines or by molding the ERP system. However, an understanding of ERP potentialities can be achieved not only through continuous attention to ERP affordances and constraints but also through convenient use of the ERP system, as the realized benefits from enterprise systems emerge when people interweave with the system in practice to generate new uses for it [48]. Thus, to operationalize TMT-IT imbrication, we have added 'attention' and 'use' to the two dimensions of the TMS construct: involvement-subdivided into importance and personal relevance-and participation [25].…”

Section: An Attempt At the Operationalization Of Tmt-it Imbricationmentioning

confidence: 99%

“…Although the affordance theory landed with delay in the IS field, attention to it is rapidly increasing [44][45][46][47]. For example, Anaya [48] delivers a discussion about how sociomateriality can enhance the understanding of benefits realization from enterprise systems, suggesting that benefits can be achieved by using organizational capabilities to exploit the technological possibilities of these systems. This paper adds to these incipient studies but addresses the following research question: how and why does managerial agency influence the business benefits achieved from ERP systems during the adoption, project and post-implementation phases?…”

Section: Introductionmentioning

confidence: 99%

“…Indeed, they help explain that (i) people do not always realize the apparent potential of a technology when they use it; and (ii) people sometimes or often use technology in ways that designers never intended [40]. In particular, the relational concept illustrates how new uses or new benefits from ERP systems are not inherent in their material properties but rather largely based on the dynamic relationship between people experiencing their agency by adapting these systems to fit their needs and the materiality of the ERP system [48]. Whereas ERP systems favor, shape, or invite, but at the same time constrain, a set of specific uses, these systems can lead to different practices depending on the organizational context [43].…”

Section: Introductionmentioning

confidence: 99%

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An interpretive study on the role of top managers in enterprise resource planning (ERP) business value creation

López-Muñoz

Escribá‐Esteve

2021

IJISPM

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This paper contributes to the growing body of literature on enterprise resource planning (ERP) business value by investigating organizational ERP development in view of the active involvement, vision, and direction of top management teams (TMTs). A top-down approach to ERP adoption and implementation was adopted with sociomaterial and social construction assumptions about the mechanisms that generate ERP business value. A single ERP case study was analyzed in an industrial setting by interpretive means, thus providing theoretically based, detailed and interesting insights. Our research suggests that ERP benefits emerge during the TMT’s encounters with the ERP system through pragmatic action and situated improvisations. Our findings suggest that ERP adoption is strongly influenced by TMT characteristics and social processes, while complementary process-change needs are perceived by the executive participation during implementation. We also suggest that when the ERP system goes live, a synergistic relationship termed TMT-IT imbrication will create the technological infrastructure perceived as ERP value. At this postimplementation stage, various TMT characteristics and processes are proposed that greatly influence top managers’ patterns of imbrication behavior. Several propositions are developed and summarized in a framework to enhance the current understanding of managerial agency in achieving business benefits from ERP systems. The paper concludes with implications for top managers and future research directions.

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Realizing the Benefits from Enterprise Information Systems: A Sociomaterial Perspective

Cited by 10 publications

References 15 publications

Understanding the Value of Enterprise Resource Planning (ERP) Systems

Understanding the Value of Enterprise Resource Planning (ERP) Systems

Transitioning to online learning in higher education: Influence of Awareness of COVID-19 and Self-Efficacy on Perceived Net Benefits and Intention

An interpretive study on the role of top managers in enterprise resource planning (ERP) business value creation

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