Realizing the promise of trauma‐informed care through hospital staff support programs

Proximity to vulnerability

“…We can refresh our perspective by creating a standardized definition of patient-centered care 11 and taking steps to protect patients from further harm while in the ED. [12][13][14][15][16] We can improve collective support by integrating regular group debriefing 17 and more robust support in the workplace. 18 We can commit to cultivating a beginner's mind with patients, approaching with curiosity rather than assumption or shut down.…”

“…We can employ methods of nonviolent communication, self‐awareness, and self‐regulation that are utilized by others who work in emotionally charged settings. We can refresh our perspective by creating a standardized definition of patient‐centered care 11 and taking steps to protect patients from further harm while in the ED 12–16 . We can improve collective support by integrating regular group debriefing 17 and more robust support in the workplace 18 …”

“…We can refresh our perspective by creating a standardized definition of patient‐centered care 11 and taking steps to protect patients from further harm while in the ED. 12 , 13 , 14 , 15 , 16 We can improve collective support by integrating regular group debriefing 17 and more robust support in the workplace. 18 …”