The purpose of this paper was to analyze the strategic information technology requirements (IT) of Gateway Forest Products (GFP) and to provide a plan outlining what, when, and how various ITs should be implemented.Literature related to the use of IT in the forest products industry (FPI) was reviewed to provide the background knowledge required to support a strategic information systems planning (SISP) process for the benefit of a small forest products company based in Northern British Columbia. GFP is selected as the target company of this case study.ITs were identified that could benefit GFP. A methodology for systematically identifying IT needs was necessary to select potential IT implementation projects.Various strategic information system planning frameworks are reviewed and the FastStart technology roadmapping process was selected for soliciting and developing high level information requirements of GFP.The Fast-Start technology roadmapping process was beneficial in defining the environmental context, business drivers, strategies, and capabilities related to GFP's goals. IT needs were logically deduced from an understanding of what capabilities were required to support business goals, combined with an understanding of which ITs were available, considered to be best practice, and predicted by industry experts to have the most impact on forest products operations into the future. Table 3-Impact of IT Sophi stication Level on IT Adoption (Chesher et al. , 2000) .. ..... 30 Table 4
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INTRODUCTIONInformation technology (IT) is defined as "all forms of technology used to create, store, exchange and use information in its various forms (Keen, 1995)."Organizations struggle with determining how to use IT as a strategic weapon and incorporate IT resources into their existing business strategy. The value of IT is not always thoroughly understood by managers and relates to the classic debate called the "productivity paradox" (Brynjolfsson, 1993). If the benefits of IT are unknown, or are too difficult to measure, then maximizing return on IT investment becomes difficult.Implementing strategic information systems planning processes can help to maximize the return on IT investments.
The purpose of this paper was to analyze the strategic IT requirements of GatewayForest Products (GFP) and to provide a plan outlining what, when, and how various ITs should be implemented. Strategic information systems planning (SISP) and IT roadmapping literature is reviewed in order to select and apply a framework to a practical case study.The Fast-Start technology roadmapping process was selected for a case study of GFP to develop a high-level IT implementation plan. This process integrates classic strategic frameworks including the political, environmental, social, and technological (PEST) framework, Porter' s 5-forces and generic value-chain (Porter, 1980), and the strengths, weaknesses, opportunities, and threats (SWOT) matrix with strategic IT planning.Current use of IT in the forest products industry (FPI) wa...