Recent literature on government information

Sleeman, B. D.

doi:10.1016/j.jgi.2004.07.004

Cited by 4 publications

(2 citation statements)

References 82 publications

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“…Thus E-service has emerged as a potential field, focusing on designing and redesigning IT and organizational processes of public sector organization. Although every government is striving to deliver E-services successfully, many developing countries have failed to provide effective and efficient E-service for their citizens [1], [2], [28], [45].…”

Section: Psis For E-service In Public Sector Organizationmentioning

confidence: 99%

Identifying a Public Sector Information Systems (PSIS) for E-service: A Case of Land Records E-service in Bangladesh

Alam

Brooks

2014

Lecture Notes in Computer Science

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Part 2: Services and InteroperabilityInternational audienceThis paper aims to identify the need for Public Sector Information Systems (PSIS), a particular field of the IS discipline dealing with the design, redesign and evaluation of E-services in public sector organizations. A longitudinal and empirical study of an E-service project in a public sector organization in Bangladesh reveals that without addressing underlying organizational problems, taking account into organization contexts, statutes and practices and considering the organizational reality and users’ capability; it is difficult to implement E-services in public sector organizations. This paper argues that a particular information system (public sector information systems (PSIS)) has the potential to lead to better design and implementation of successful E-services in public sector organizations

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Section: Psis For E-service In Public Sector Organizationmentioning

confidence: 99%

Identifying a Public Sector Information Systems (PSIS) for E-service: A Case of Land Records E-service in Bangladesh

Alam

Brooks

2014

Lecture Notes in Computer Science

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“…Banathy (1996) claims in his theory of Social Systems Design, that it is the users, the people in the system who are the experts when it comes to the design of social and societal systems of all kinds. There have been a number of studies of public eServices conducted and what services citizens actually need and desire (Cook 2002;SIBIS 2003;BISER 2003;Gareis 2004;Sleeman 2004). These studies conclude that, in most cases, governments do not to a great extent provide public e-Services that are needed and desired by users.…”

Section: Problems With Implementation Of Local E-government Visionsmentioning

confidence: 99%

Social Systems Design as a Vehicle Towards Local Public e-Services for and by Citizens

Löfstedt

2007

Syst Pract Act Res

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The need for increased user participation and involvement in the process of designing and developing public e-Services has been emphasized in recent years. User involvement is critical to success in the development and implementation of public e-Services, and many visions and efforts are focused on citizen participation in the design and development process. In this article, concepts of Social Systems Design are analysed in the context of local public e-Services in order to improve potential to meet the requirements for user participation and involvement. Results show that the ideas of Social Systems Design, where applicable, can contribute to user-centred development of local public e-Services, and can form a foundation for the development of methods that utilize user participation and involvement. However, further research requires empirical studies.

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National and sectoral information technology planning: a systematic literature review

Alidousti,

Sahli

2024

IJPSM

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PurposeThe public sector (PS) has extensively utilized information technology (IT); however, research reveals that the failure rate remains high, particularly for national and sectoral IT (NaSIT) applications. To this end, numerous studies have been conducted to gauge the success of IT applications, where a significant number have demonstrated the importance of planning in this regard. Consequently, the current study aims to investigate the factors that influence the success of NaSIT planning and implementation within this sector.Design/methodology/approachA qualitative methodology and a systematic literature review encompassing papers indexed in seven databases until November 2022 were utilized.FindingsThe review of 92 selected papers revealed that the success of NaSIT planning and implementation is influenced by a number of factors divided into nine main categories. These include vision, goals and objectives; alignment; interoperability; infrastructure; involvement; equity and digital divide; privacy, security and trust; administration; and culture. Human, social, economic and organizational factors comprise the vast majority of these factors. By addressing these factors, the failure rate of IT plans can be reduced. Governments will be able to effectively employ this technology to accomplish their missions if these factors are considered in order to decrease the failure rate of IT plans.Originality/valueBy examining the factors that influence the success of NaSIT planning and implementation in the PS, this study attempts to provide a comprehensive view of various types of research. Furthermore, policymakers can employ this perspective to improve the efficiency and effectiveness of the PS.

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Recent literature on government information

Cited by 4 publications

References 82 publications

Identifying a Public Sector Information Systems (PSIS) for E-service: A Case of Land Records E-service in Bangladesh

Identifying a Public Sector Information Systems (PSIS) for E-service: A Case of Land Records E-service in Bangladesh

Social Systems Design as a Vehicle Towards Local Public e-Services for and by Citizens

National and sectoral information technology planning: a systematic literature review

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