2017
DOI: 10.1016/j.tourman.2016.12.008
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Reconciling unsatisfying tourism experiences: Message type effectiveness and the role of counterfactual thinking

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Cited by 47 publications
(41 citation statements)
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References 84 publications
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“…Previous studies recognize that emotions related to the memorability of the tourism experiences (Bastiaansen et al, 2019). Findings of the present research indicate that novelty may lead to positive as well as negative emotions in the tourism experiences (Kim J. H et al, 2012;Lin et al, 2014;Wang et al, 2017). Thus, novelty is independent of emotional valence (Förster et al, 2010).…”
Section: Consequences Of Novelty In the Tourism Experiencessupporting
confidence: 44%
“…Previous studies recognize that emotions related to the memorability of the tourism experiences (Bastiaansen et al, 2019). Findings of the present research indicate that novelty may lead to positive as well as negative emotions in the tourism experiences (Kim J. H et al, 2012;Lin et al, 2014;Wang et al, 2017). Thus, novelty is independent of emotional valence (Förster et al, 2010).…”
Section: Consequences Of Novelty In the Tourism Experiencessupporting
confidence: 44%
“…The sample also reported having an average of 320 Facebook friends each. The demographic profile is similar to recent travel research into Facebook users (Wang, Kirillova, and Lehto 2017). To mitigate the risk of social desirability bias, only workers with a validated track record of more than 50 past surveys were selected, and participants were assured of their anonymity (Peer, Vosgerau, and Acquisti 2014).…”
Section: Methodsmentioning
confidence: 99%
“…We propose that such positive expectations on what will be received from the mentor will motivate the mentee to stay in the mentoring relationship. This proposition is supported by the research on decision‐making and judgment, which indicates that how an individual mentally frames a scenario will influence their expectations on the outcomes that they could receive, which will in turn influence their behaviors (Wang, Kirillova and Lehto ).
Proposition 2: The mentee's perception of being in a positive mentoring relationship will cause them to experience positive affect.
Proposition 3: The mentee's positive affect will cause them to expect receiving support from the mentor, and to stay in the relationship.
…”
Section: Influence Of Positive Interpretation Of Significant Event Onmentioning
confidence: 85%