“…• Customer experience: [7,11,12,16,17,19,20,25,53,73] • Product experience: [7,21,23,24] • QoE: [29,30,45,47,49] • Influence factors in QoE: [28, 31, 33-41, 43, 44, 46, 48] • Pipeline/Analysis of 3D environments: [50,51,[67][68][69][70] • Acceptance of technologies: [9,15,24,26,27] • Methodologies to evaluate experience: [8,9,12,18] • Used cases of MR: [7-9, 13, 14, 66] Now the articles clustered as customer experience and product experience talks about different experience frameworks in Retail. They also talk about different components and constraints attached to the experience factors.…”