Background: Active Support, now widely adopted by disability support organizations, is difficult to implement. The study aim was to identify the factors associated with good Active Support.Methods: Data on service user and staff characteristics, quality of Active Support and practice leadership were collected from a sample of services from 14 organizations annually for between 2 and 7 years, using questionnaires, structured observations and interviews. Data were analysed using multilevel modelling (MLM).
Results:Predictors of good Active Support were adaptive behaviour, practice leadership, Active Support training, and time since its implementation. Heterogeneity, having more than six people in a service and larger organizations were associated with lower quality of Active Support.
Conclusions:In order to ensure that Active Support is consistently implemented, and thus, quality of life outcomes improved, organizations need to pay attention to both service design and support for staff through training and practice leadership. K E Y W O R D S active support, engagement, Implementation, multilevel model, practice leadership, supported accommodation, training [Correction added on 16 November 2019, after first online publication: the affiliation of Shane Kavanagh was incorrect and has been corrected in this current version.] | 335 Published for the British Institute of Learning Disabilities BIGBY et al. Support and changes in residents' depressive symptoms, challenging behaviour, adaptive skills, choice and community participation were reported across studies, Flynn et al.'s (2018) meta-analysis did not demonstrate convergence on the direction or significance of change for any of these factors. The evidence, albeit limited, of an association between Active Support and reduction in challenging behaviour suggests its complementarity to behavioural support strategies. For example, Ockendon, Ashman, and Beadle-Brown (2017) argued that Active Support is a foundational element of Positive Behaviour Support (PBS), setting the context for its successful implementation, and McGill, Ashman, and Beadle-Brown (2014) demonstrated Active Support as an integral component of PBS, which was associated with reductions in challenging behaviour. From a staff perspective, Active Support has been found to be associated with increased staff job satisfaction and a lower propensity for staff to leave their employment (Beadle-Brown, Hutchinson, & Whelton, 2012; Rhodes & Toogood, 2016).
| 343Published for the British Institute of Learning Disabilities BIGBY et al.providing coaching to develop nuanced skills in supporting service users with varied ability levels. Strong practice leadership could also maximize the potential of Active Support, as an integral part of PBS, in improving the quality of life of service users with challenging behaviours.
| CON CLUS IONSThe contributions of this study emanate from being the largest investigation into Active Support in services in Australia and in evaluating the multilevel nature of factors at individual ...