Reducing workplace violence in gasoline stations and convenience stores.

Abstract

Workers in the retail trade sector are at a higher risk of violence and homicide than in other industry sectors [BLS 2022]. Within the retail sector, workers in gasoline stations (often involving sales of convenience store items) are at a higher risk compared with workers in other types of retail and the overall workforce [BJS/BLS/NIOSH 2022]. The National Institute for Occupational Safety and Health (NIOSH) recommends steps to prevent and reduce workplace violence incidents in gasoline stations and convenience stores. NIOSH also encourages employers to implement and improve workplace violence prevention programs. These recommendations are based on a study of convenience stores that implemented elements of Crime Prevention Through Environmental Design (CPTED) [Davis et al. 2021]. This document describes strategies to reduce the risk of injuries and deaths associated with robberyrelated violence at gasoline stations and convenience stores. * Amandus et al. [1997] found that more than half (59%) of robberies in convenience stores occurred between 9pm and 3am, and 47% occurred in stores that had been robbed before.