Reflections on norm-critical design efforts in online youth counselling

e-Government for all _ Norm-critical Perspectives and Public Values in Digitalization

“…A norm-critical perspective refers to the need of opening up for criticism to explicit and implicit norms [15,19]. This serves as a tool to probe into IS-practices in ways that differ from a purely management oriented perspective and instead understand or explain practices from perspectives that have previously been silent.…”

“…Not least since the economic-poor or the 'informationpoor' are no more a homogeneous social phenomenon than their wealthier counterparts This paper extends the notion of "digital divide" to include a norm-critical perspective [15,16] that addresses aspects of accessibility other than what is traditional (i.e., technical and literary competencies). With norm-critical we refer to the effort to investigate the norms and normative assumptions that are at play [15]. Through a norm-critical perspective we will discuss concepts such as "normality" and, at the same time, uncover the hidden and for-granted assumptions about oneself and others.…”

Performativity in sustainable interaction

“…To further elaborate on this, let us turn to the influences from the STS research area that we have seen in HCI, such as [21,23,24,31]. The distinction between representational and performative perspectives to technologies, resonates with what Barad argues to be confusion between representation and truth [2].…”

“…These two notions reflect two perspectives on knowledge conceptualized as primarily representations of phenomena, or knowledge as social and material performances of phenomena. In the discussion, these findings are related to issues foundational to interaction design practice such as the role of epistemological perspective, norms and values [13,14,15,19,23,24,31].…”

‘Everything’ disappears … reflexive design and norm-critical intervention in the digitalization of cultural heritage

“…However, the understanding that digital artifacts both carry and strongly mediate certain values and norms is a growing area in disciplines of digitalization, and a field labeled critical design has emerged. Interesting contributions have been made by for example Bardzell and Bardzell (2013), Dunne and Raby (2001), Lundmark and Normark (2012) as well as Lundmark, Normark, and Räsänen (2011), who have analyzed norm-critical design efforts and explored how normative perspectives are embedded in interaction design. Nonetheless, research on this issue is still in its infancy and rare in information systems design practices.…”