Refugees’ Opinions about Healthcare Services: A Case of Turkey

Abstract

Background: Migration is one of the most important social events in human history. In recent years, Turkey hosted a high number of asylum seekers and refugees, primarily because of continuing wars and radical social changes in the Middle East. Methods: Using a random sampling method, Syrian refugees aged 18 and over, who can communicate in Turkish, were reached via personal contact and a total of 714 refugees participated in the study voluntarily. Results: Turkey has mounted with some success and to point out that even though participating refugees in both provinces are young and healthy, almost 50% have bad or worse health status, 61% have chronic diseases, and 55% need regular medication. Participating refugees living in Şanlıurfa stated that ‘Hospitals are very clean and tidy.’ (3.80 ± 0.80). The answers given to the following statements had the highest mean for the participating refugees living in Kilis; ‘Hospitals are clean and tidy.’ (3.22 ± 1.25). Conclusion: Due to financial and human resource deficiencies, there are problems in providing preventive and therapeutic health services, especially to refugees living outside the refugee camps in bad conditions. It is important that refugees are encouraged to apply to family health and community health centers in this context.

Medico legal aspects of Medical Malpractice living cases in Cairo and Giza governorates from 2014-2015

“…These results disagreed with a descriptive study from turkey [9], which noted that State hospitals were the first 42.4%, followed by social security hospitals (18.5%) and private hospitals (12.0%). Also, the results disagreed with another study from turkey [10], which noted that most cases were reported in state hospitals, followed by private hospitals and university hospitals.…”

Efficiency Analysis of Syrian Refugees’ Healthcare Services in Turkey and Other 3RP States

“…Similarly, in the analysis of refugee healthcare by Kuriki and Ikeda [ 15 ] “trained health personnel” and “health expenditure” are used as input variables. The “number of trained health personnel” is a necessary input when evaluating access to health because health workers are the cornerstone of health systems [ 65 ], while “health expenditure” can result in better healthcare provision and is a good gauge for an assessment of the final consumption of healthcare services [ 66 ]. The output indicator is defined according to the context of the analysis [ 67 ].…”

Suriyeli Sığınmacılarda Hasta Memnuniyeti İle Hasta Sadakati Arasındaki İlişkinin İncelenmesi

“…Bu kapsamda hasta memnuniyeti ve hasta sadakatinin sağlanması, sağlık kurumunun sahip olduğu pazarı koruması, pazar payını genişletmesi, pazardaki fırsatları takip ederek bu fırsatları değerlendirmesi, sağlık kurumunun varlığını devam ettirebilmesi için stratejik bir hedef olarak kabul edilmektedir. 6,7 Diğer kuruluşlarda olduğu gibi, hastanelerde de birden fazla müşteri türü bulunmaktadır (doktorlar, üçüncü taraf ödeyiciler, hastalar, aileler vb.). Bununla birlikte, hastanede sunulan hizmetlerin "son kullanıcısı" olan hastanın memnuniyeti ve sadakati, bu diğer bileşenlerin memnuniyeti ve sadakatinin temelini oluşturmaktadır.…”