Registered Nurse and Nursing Assistant Perceptions of Limited English-Proficient Patient-Clinician Communication

Shuman, Clayton J.; Montie, Mary; Galinato, Jose; Patak, Lance; Titler, Marita G.

doi:10.1097/nna.0000000000000549

Cited by 5 publications

(1 citation statement)

References 11 publications

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“…Nurses play a key role in meeting an individual's communication needs (Patak et al, 2009;Shuman et al, 2017) and have a professional obligation to advocate for patients' needs, regardless of the setting or the system's shortfalls (American Nurses Association, 2015). Nurses are expected to meet national standards and are vital partners in ensuring patients reach optimal levels of health.…”

Section: Review Of Literaturementioning

confidence: 99%

Pediatric Nurses’ Experiences in Caring for Non–English Speaking Patients and Families

Stephen

2021

J Transcult Nurs

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Introduction: Language barriers challenge patient- and family-centered care. Literature guiding pediatric nurses caring for patients and families with limited English proficiency in the inpatient setting is nonexistent. The purposes of this phenomenological study were to understand pediatric nurses’ experiences in caring for patients and families with limited English proficiency and to explore how nurses navigate the communication gap. Method: A purposive sample of 15 pediatric Registered Nurses at a large urban children’s medical center participated in face-to-face semistructured interviews. Verbatim transcribed interviews were analyzed line-by-line and categorized into themes. Results: Themes included personal framework of care, consequences of caring, starting off right, nurse sensing, verbal/nonverbal methods, and interpreters. Discussion: Nurses did not perceive differences in task-oriented care; they described compromised personal paradigms, held negative feelings, and utilized verbal/nonverbal communication methods. Future research is needed exploring patients’ and families’ perceptions regarding care by other language–speaking nurses.

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Section: Review Of Literaturementioning

confidence: 99%

Pediatric Nurses’ Experiences in Caring for Non–English Speaking Patients and Families

Stephen

2021

J Transcult Nurs

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Language barriers between nurses and patients: A scoping review

Gerchow

Burka

Miner

et al. 2021

Patient Education and Counseling

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Ethical challenges in organ transplants for refugees in a healthcare system

Birtan,

Akpinar

2024

Nurs Ethics

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Background Several ethical issues are associated with providing living organ transplantation services, and there is limited information on these issues faced by the teams providing service to refugees or asylum seekers. Aim To determine the challenges healthcare professionals face in organ transplant centers providing services to Syrians under temporary protection status and discern whether these difficulties align with ethical issues in living organ transplantation. Research design This study employed a qualitative design and conducted individual semi-structured, in-depth interviews with 18 transplant team members in Istanbul between September and November 2022. Data analysis was based on Braun and Clarke’s thematic analysis. Participants and research context The participants comprised 18 healthcare professionals, including 6 physicians and 12 nurses working in organ transplant teams in Istanbul. Ethical considerations The University’s Ethics Committee provided approval. Participants were informed regarding confidentiality and signed an informed consent form. Results Three themes emerged from the data on ethical issues faced by organ transplantation services to Syrians: (a) beneficence or double equipoise, (b) autonomy, and (c) justice. Transplant teams experience problems related to preserving double equipoise in the provision of living donor organ transplantation because of language barriers, poor socioeconomic conditions, and cultural factors, which increases transplant teams’ individual and indirect social burden. Although problems arise from the language barrier when obtaining informed consent in the autonomy theme, institutional and national policies in preventing donor abuse have a comforting effect. Health workers had the least problems with the justice theme, wherein national health policies are determined. Conclusion Fewer issues related to autonomy and justice were reported in providing organ transplantation services to Syrians, with the most intense reported issues being maintaining double equipoise. The results revealed the need to develop institutional, national, and international policies with individual solutions to prevent difficulties healthcare professionals face in this process.

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Registered Nurse and Nursing Assistant Perceptions of Limited English-Proficient Patient-Clinician Communication

Cited by 5 publications

References 11 publications

Pediatric Nurses’ Experiences in Caring for Non–English Speaking Patients and Families

Pediatric Nurses’ Experiences in Caring for Non–English Speaking Patients and Families

Language barriers between nurses and patients: A scoping review

Ethical challenges in organ transplants for refugees in a healthcare system

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