2015
DOI: 10.1177/2168479015587362
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Regulatory Definitions and Good Pharmacovigilance Practices in Social Media: Challenges and Recommendations

Abstract: Social media presents new challenges to the biopharmaceutical industry for conducting pharmacovigilance activities. The authors reviewed worldwide regulatory guidance documents related to monitoring of adverse events posted on social media sites and identified gaps in current regulatory definitions for pharmacovigilance. Points to consider for addressing these gaps are made to offer standards for industry consideration and a potential framework for guidance from global health authorities.

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Cited by 7 publications
(4 citation statements)
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“…WEB-RADR seeks to analyze these requirements, and whether they need to evolve to include requirements to monitor other media or by other stakeholders. As highlighted by Naik et al, 24 social media present new challenges for conducting pharmacovigilance activities. Based on the outcome of our survey as well as current experience, there are certain areas that remain to be addressed or further clarified, despite existing guidelines on the monitoring of digital media and the identification and reporting of suspected ADRs.…”
Section: Discussionmentioning
confidence: 99%
“…WEB-RADR seeks to analyze these requirements, and whether they need to evolve to include requirements to monitor other media or by other stakeholders. As highlighted by Naik et al, 24 social media present new challenges for conducting pharmacovigilance activities. Based on the outcome of our survey as well as current experience, there are certain areas that remain to be addressed or further clarified, despite existing guidelines on the monitoring of digital media and the identification and reporting of suspected ADRs.…”
Section: Discussionmentioning
confidence: 99%
“…Social media technology is defined as a web-based application that allows for the creation and exchange of user-generated content. This includes, but is not limited to: websites, web pages, blogs, vlogs, social networks, internet forums, chat rooms, wikis and smartphone applications, where users have the ability to generate content (typically by providing posts and comments, often in an anonymous fashion or with limited identifying information) and are able to view/exchange content from and with others in an interactive digital environment 30. Crowd sourcing is the practice of obtaining needed services, ideas or content by soliciting contributions from a large group of people and especially from the online community rather than from traditional employees or suppliers 31.…”
Section: Methodsmentioning
confidence: 99%
“…Regulators have become increasingly interested in mining such data from support group websites and social media postings as a potential new source for pharmacovigilance data [ 8 , 9 ]. In 2013, the Association of the British Pharmaceutical Industry published guidance on the management of adverse events (AE) and product complaints sourced from digital media [ 10 ]. Although such guidance regarding the use of social media data for pharmacovigilance is lacking in the USA, the US FDA issued related regulations for publishing promotional material and risk/benefit information on social media [ 11 ].…”
Section: Introductionmentioning
confidence: 99%