Relational coordination as a merger and acquisition framework for healthcare organizations

Abstract

Relational coordination overview"A mutually reinforcing process of interaction carried out for the purpose of task integration," RC is a validated measure of teamwork that enhances the quality of communication and relationships among employees. 8,9 (See Table 1.) The communication dimensions of RC (frequent, timely, accurate, and problem-solving communication) and its relationship dimensions (shared goals, shared knowledge, and mutual respect) are associated with greater efficiency, better performance outcomes, and learning and innovation. 8,10,11 (See Figure 1.) RC matters most in complex settings characterized by uncertainty, task interdependence, and increased time constraints, as is often the case in M&As. 8,10 Healthcare professionals in acute care settings rely on other healthcare professionals to complete their tasks (task interdependence) under increased time constraints. Accordingly, these settings require increased levels of coordination to complete tasks. 8 RC is associated with several patient, staff, financial, and efficiency outcomes, such as reduced medication errors, chronic care delivery, ANDREY_POPOV/SHUTTERSTOCK

The impact of professional role and demographic characteristics on job satisfaction and retention among healthcare professionals in a military hospital

“…Nurse managers can enhance nurses' autonomy by including staff nurses in decision‐making that affects nursing practice and allow staff nurses to have more control over their work 63 . Nurse managers can improve communication in their unit by implementing relational work practices such as relational coordination 64 . We also suggest that nurse managers use mechanisms such as one‐on‐one meetings, focus group discussion sessions, and suggestion boxes to enhance communication and feedback between nurse managers and staff nurses 63 .…”

“… 63 Nurse managers can improve communication in their unit by implementing relational work practices such as relational coordination. 64 We also suggest that nurse managers use mechanisms such as one‐on‐one meetings, focus group discussion sessions, and suggestion boxes to enhance communication and feedback between nurse managers and staff nurses. 63 These interventions are a cost‐effective way to improve nurses' job satisfaction and intent to stay.…”

Banking on Performance: Employee Enhancement Strategies in Malaysia's Mergers and Acquisitions Landscape

“…Mergers and acquisitions (M&A) are prevalent methods businesses use to navigate the evolving business environment, aiding growth and expansion (Jabri & Ghazzawi, 2019;House et al, 2022). These activities aim to achieve economies of scale, penetrate new markets, and innovate, and while they can boost market share and resources, they can negatively impact employees (House et al, 2022;.…”

“…Mergers and acquisitions (M&A) are prevalent methods businesses use to navigate the evolving business environment, aiding growth and expansion (Jabri & Ghazzawi, 2019;House et al, 2022). These activities aim to achieve economies of scale, penetrate new markets, and innovate, and while they can boost market share and resources, they can negatively impact employees (House et al, 2022;. Despite the rising interest in M&A studies within finance and strategic studies, there needs to be more research on its impact on workers (House et al, 2022;Benjamin, 2021;Jabri & Ghazzawi, 2019).…”

“…These activities aim to achieve economies of scale, penetrate new markets, and innovate, and while they can boost market share and resources, they can negatively impact employees (House et al, 2022;. Despite the rising interest in M&A studies within finance and strategic studies, there needs to be more research on its impact on workers (House et al, 2022;Benjamin, 2021;Jabri & Ghazzawi, 2019). This research seeks to fill this gap by investigating the effects of M&A on employee performance, focusing on factors like communication, training and development, and organisational culture.…”