Relationship Amongst Technology Use, Work Overload, and Psychological Detachment from Work

Sandoval-Reyes, Juan; Prado, Julio César Acosta; Sanchĭs-Pedregosa, Carlos

doi:10.3390/ijerph16234602

Cited by 26 publications

(23 citation statements)

References 31 publications

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“…Besides workload, over the last years, a new demand related to the use of technology is emerging in several organizational contexts: this is generally referred to as techno overload. In fact, technology in organizations can be both a positive instrument to better manage the working processes and work-life balance and a challenge because when demanding and stressful it can negatively impact workers' health (Sandoval-Reyes et al, 2019). Technology can support companies in improving the efficiency, quality, and timeliness of human resources' services to employees in addition to the reduction of time and economic costs for businesses (Bell et al, 2006).…”

Section: Workload Techno Overload and Behavioral Stressmentioning

confidence: 99%

Workload, Techno Overload, and Behavioral Stress During COVID-19 Emergency: The Role of Job Crafting in Remote Workers

et al. 2021

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The radical changes deriving from the COVID-19 emergency have heavily upset some of the most familiar routines of daily work life. Abruptly, many workers have been forced to face the difficulties that come with switching to remote working. Basing on the theoretical framework proposed by the Job Demands-Resources model, the purpose of this paper was to explore the effect of work overload (workload and techno overload), on behavioral stress, meant as an outcome linked to the health impairment process. Furthermore, the aim of the study was to explore the mediating role of job crafting, considered as a second-order construct consisting of two dimensions (increasing structural resources and increasing challenging demands) in the abovementioned relation. Participants were 530 workers experiencing remote working or work-from-home during the first COVID-19 lockdown in Italy (March–May 2020). Hypotheses were explored by using three different latent variables, measured reflexively through indicators on a 5-point scale, extracted from validated questionnaires. Data analysis was performed through Structural Equation Modeling; to test the mediation, bootstrap validation was computed (n = 2,000). Results showed that the mediation of job crafting was partial. More specifically, the direct effect between work overload and behavioral stress was positive; moreover, the indirect, negative effect through the mediation of job crafting was also significant. Therefore, results showed that job crafting can play a crucial role as a protective factor supporting the activation and adjustment of suitable resources; these resources can be useful to deal with the negative effects of work overload, particularly under the condition of heavy remote working and use of technologies, on individual outcomes. Starting from the current global scenario of the pandemic that has not yet ceased its effects, the study suggested decisive theoretical and practical implications. Accordingly, findings extended the current trends in occupational health psychology research, with special reference to the mainstream topic “work and COVID-19” in the Italian context. Finally, results can give suggestions to companies engaged in managing change, recommending that they build a collaborative workplace at the individual and collective level to implement job crafting interventions and enrich the personal and organizational resources of workers, which is useful cope with the current demands.

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Section: Workload Techno Overload and Behavioral Stressmentioning

confidence: 99%

Workload, Techno Overload, and Behavioral Stress During COVID-19 Emergency: The Role of Job Crafting in Remote Workers

et al. 2021

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“…Finally, Model 3 added one enabling resource (workload relief through digital tools) and one impeding factor (work intensity). Workload relief through digital tools (“Do digital tools help you in relieving your daily workload?”; yes, no) was added as an enabling organizational factor since studies indicate that use of technology influences the perception of work intensity [ 52 , 53 ]. Digital work may also facilitate health if it optimizes work organization [ 54 ].…”

Section: Methodsmentioning

confidence: 99%

How Managers Perceive and (Do Not) Participate in Health Promotion Measures—Results from a Cross-Sectional Mixed-Methods Survey in a Large ICT Company

Schubin

Pfaff

Zeike

2021

IJERPH

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Managers often face stress and high work demands. Yet they have received limited attention as targets of workplace health promotion measures (HPMs). This study’s primary objective (1) is to examine managers’ self-reported participation in HPMs and factors associated with HPM participation. The secondary objective (2) is to examine managers’ perceptions of their working conditions. A cross-sectional mixed-methods online survey was conducted with a nonrandom sample of 179 managers in a large German ICT company. Stepwise logistic regression and qualitative content analysis were used for data analysis. Quantitative findings revealed that 57.9% of managers had not participated in HPMs yet. “Workload relief through digital tools” resulted as a significant predictor of managers’ previous HPM participation (OR: 2.84, 95% CI: 1.42–5.66). In qualitative findings, workload, time, lack of knowledge, and lack of demand were reported as participation barriers (1). Managers reported that work facility traits, workload, social support, and corporate culture should be improved to make their working conditions more health-promoting (2). These findings suggest that providing adequate organizational working conditions may help improve managers’ HPM participation rates and their perception of health-promoting work.

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“…In recent years, we are observing an important transformation in the world of work. The new labor dynamics imply greater demands on people, since it is increasingly expected that employees achieve greater and faster production [ 11 ]. Technology at work promotes progressive changes in organizations.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…Expressly, this work studies technostress, which is an emerging theoretical construct that has emerged from multiple currents of thought that still do not allow a clear vision of its scope and relevance [ 11 ], and due to the current digital intensification, it is increasing in importance in the working world. After this introduction, the paper explores technostress and its dimensions, assessing the relationship with possible effects in the individual, social and professional sphere.…”

Section: Introductionmentioning

confidence: 99%

Overwhelmed by Technostress? Sensitive Archetypes and Effects in Times of Forced Digitalization

González-López

Buenadicha-Mateos

Hernández

2021

IJERPH

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This paper explores technostress and its dimensions, assessing the relationship with possible negative effects in the individual, social and professional sphere. The study uses a self-reported approach of undergraduate students in Spain (n = 337), forced to follow their academic life by using technology comprehensively because of social distancing, as a public health action necessary to reduce the spread of COVID-19. The analysis, based on the exploration of a system of archetypes of the use of social networks, presents insights into contemporary technostress management as a new approach that can suppose opportunities for the optimization of prevention plans. Pearson’s correlation coefficients and structural equation modeling based on partial least squares (SEM-PLS) were the methods used for achieving the goals. The results reveal valid and reliable measures where technostress has a high impact on the individual sphere of students and there is a significant relationship between the type of user and techno-anxiety. The conclusions point to the imperative for developing a deeper understanding of technostress by archetypes, in both a higher education context (as antecedent) and the world of work, in an irreversible move towards a digital economy.

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Relationship Amongst Technology Use, Work Overload, and Psychological Detachment from Work

Cited by 26 publications

References 31 publications

Workload, Techno Overload, and Behavioral Stress During COVID-19 Emergency: The Role of Job Crafting in Remote Workers

Workload, Techno Overload, and Behavioral Stress During COVID-19 Emergency: The Role of Job Crafting in Remote Workers

How Managers Perceive and (Do Not) Participate in Health Promotion Measures—Results from a Cross-Sectional Mixed-Methods Survey in a Large ICT Company

Overwhelmed by Technostress? Sensitive Archetypes and Effects in Times of Forced Digitalization

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