Relationship between corporate social responsibility at the micro-level and environmental performance: The mediating role of employee pro-environmental behavior and the moderating role of gender

Ahmad, Naveed; Ullah, Zia; Arshad, Muhammad Zulqarnain; Kamran, Hafiz Waqas; Scholz, Miklas; Han, Heesup

doi:10.1016/j.spc.2021.02.034

Cited by 195 publications

(157 citation statements)

References 91 publications

Supporting

Mentioning

144

Contrasting

Order By: Relevance

“…Likewise, the authors requested the respondents for their true response, so that the findings generated by their input may reflect the reality. Different scholars also recommend these steps to mitigate the level of social desirability [ 10 , 11 , 94 , 95 ]. Table 1 presents the demographic detail of the sample.…”

Section: Methodsmentioning

confidence: 99%

“…However, the impact of CSR strategies at the level of employees (CSR-E) is not well-explored in previous literature. It is quite recent that research has shifted from the macro-level CSR to the micro-level, highlighting how CSR affects the attitudes and behaviors of employees [ 9 , 10 , 11 ]. Micro-CSR is a study of the results and experience of CSR strategies on employees at workplaces evaluated at different levels of individuals [ 12 ].…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

Scholz

Arshad

Jafri

et al. 2021

IJERPH

Self Cite

View full text Add to dashboard Cite

Organizational crisis can serve as a base to provide an opportunity to an organization for enhancing individuals, organizations, and communities. The healthcare sector is one of those sectors that remains under continuous pressure to provide high-quality service delivery to the patients. Hence, the requirement of innovation for this sector is huge when compared to other sectors. The majority of the previous studies have investigated the phenomenon of CSR at the employee’s level (CSR-E) to influence employee behavior positively. However, the importance of CSR-E to enhance the innovative capability of the employees at the workplace is not well-explored in extant literature. Moreover, it is not clear from previous studies how the concept of servant leadership can explain the employee’s engagement towards innovative work behavior (EIB). Thus, the current survey aims to test the relationship of CSR-E and EIB in the healthcare sector of Pakistan with the mediating effect of servant leadership. The data of the current study were obtained through a self-administered (paper-pencil) survey and they were analyzed through the structural equation modeling (SEM) technique. The empirical results of SEM analysis revealed that CSR-E and EIB are positively related and servant leadership partially mediates this relationship. The findings of the current study will be helpful for policymakers to improve their understanding towards CSR-E to induce EIB in the time of crisis. At the same time, the current study also highlights the importance of servant leadership to the policymakers in encouraging the employees to display their innovative capability at the workplace to serve their organization during the time of crisis.

show abstract

Section: Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

Scholz

Arshad

Jafri

et al. 2021

IJERPH

Self Cite

View full text Add to dashboard Cite

show abstract

“…This study uses two theories such as the theory of norm reciprocity [32] and attribution theory [33]. These two theories have been extensively used by different researchers in extant literature related to the behavior of individuals [34][35][36][37][38]. These two theories are relevant in the context of present study because the process of attribution helps customers in evaluating a brand favourably or unfavorably.…”

Section: Literature Review and Theoritical Supportmentioning

confidence: 99%

The Relationship between CSR Communication on Social Media, Purchase Intention, and E-WOM in the Banking Sector of an Emerging Economy

Guping

Cherian

Sial

et al. 2021

JTAER

View full text Add to dashboard Cite

Modern businesses in the present digital age are facing different challenges for survival and growth due to the stiff competitive environment that prevails almost in every sector. Technology, especially digital technology, has changed the way of doing business around the globe. Marketers need to develop new strategies by incorporating the element of digital technology to overrun their competitors, as conventional competitive strategies will not produce extraordinaryresults. The rise of social media, in this regard, is a game-changer in the context of marketing as it provides a strategic touchpoint to the marketers to involve the customers with a brand. Prior research has largely ignored the relationship between corporate social responsibility (CSR) practices of a brand and positive customer experiences. Hence the present study aims to test the relationship of customer-related CSR activities on social media on behavioral consequences of customers, such as their purchase likelihood and electronic word of mouth (E-WOM). The data were collected from the banking customers of a developing economy and were analyzed through structural equation modeling in AMOS software. The results revealed that customer-related CSR activitieson social mediainfluence customer behavioral outcomes like E-WOM and purchase intentions. The result also revealed that brand attitude mediates the relationship between customer-related CSR, E-WOM, and purchase intentions. The findings of the present study can help policymakers to understand the importance of CSRpractices from the perspective of marketing, which is largely ignored by contemporary CSR researchers.

show abstract

“…Different researchers acknowledge the importance of employees to successfully implement various CSR-related programs [ 15 , 16 , 17 ]. Hence, employee engagement in CSR activities assures that such actions become part of corporate culture and DNA [ 18 ].…”

Section: Introductionmentioning

confidence: 99%

The Interplay between Corporate Social Responsibility at Employee Level, Ethical Leadership, Quality of Work Life and Employee Pro-Environmental Behavior: The Case of Healthcare Organizations

Molnár

Mahmood

Ikram

et al. 2021

IJERPH

Self Cite

View full text Add to dashboard Cite

The notion of corporate social responsibility (CSR) has been around for many decades. However, even in 2021, its spectrum is still evolving. Several studies addressed CSR for realizing different organizational outcomes. However, its significance in achieving employee-related consequences is relatively new to the literature. In the same manner, it is not clear from existing literature how ethical leaders can impact their followers’ CSR-related behavior, for example, employee pro-environmental behavior (EPB). With this background, the current study aims to explore the relationship of CSR at the employee level (CSR-E) with EPB through the mediating effect of ethical leadership (ELS) in the healthcare sector of a developing economy. This study also proposes a conditional indirect effect of quality of work-life (QWL) in this relationship. The data for the current study were obtained from different hospitals located in a large city through a self-administered questionnaire. The data were examined through the structural equation modeling (SEM) technique. The results validated that CSR-E positively influences EPB, and ELS partially mediates this relationship. Furthermore, the results also confirmed the presence of the conditional indirect effect of QWL in the proposed relationship of the current study. These findings will be helpful for healthcare policymakers to enhance the pro-environmental behavior of employees at the workplace through CSR-E and ELS. These results will also be helpful in reducing the overall environmental footprint of a hospital.

show abstract

Relationship between corporate social responsibility at the micro-level and environmental performance: The mediating role of employee pro-environmental behavior and the moderating role of gender

Cited by 195 publications

References 91 publications

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

The Relationship between CSR Communication on Social Media, Purchase Intention, and E-WOM in the Banking Sector of an Emerging Economy

The Interplay between Corporate Social Responsibility at Employee Level, Ethical Leadership, Quality of Work Life and Employee Pro-Environmental Behavior: The Case of Healthcare Organizations

Contact Info

Product

Resources

About