Relationship between Implementation of Public Health Center Management, Work Commitment and Quality of Medical Services in Public Health Centres, Karangasem, Bali

Abstract

Background and purpose: Quality of health services in the public health center in Karangasem remain a public health concern. Preliminary findings indicated there was a problem regarding implementation of health center management and working commitment of staff. This study aimed to determine the association between quality of medical services, the implementation of health centre management and working commitment of staff.Methods: Study was cross-sectional among 61 doctors and nurses at 12 public health centres who were selected purposively. Data were collected from February to March 2015 using questionnaires. Data analysis using logistic regression to examine the relationship between the quality of medical services with the implementation of health center management and working commitment of staff.Results: Findings indicated that the quality of medical services, the implementation of health centre management and working commitment of staff were relatively low. The quality of medical services provided was found associated with working commitment of staff (AOR=11.3; 95%C: 1.75-73.06) and not associated with implementation of health center management (AOR=0.9; 95%CI: 0.18-5.24).Conclusion: The quality of medical services provided was found associated with working commitment of staff and not associated with implementation of health center management.

Pengaruh Manajemen Puskesmas dan Komitmen Kerja Petugas dengan Mutu Pengobatan di Poli Umum Puskesmas Cibinong, Cianjur

“…Berdasarkan penelitian yang dilakukan di Karangasem, Bali menyimpulkan bahwa mutu pelayanan kesehatan tidak berhubungan signifikan dengan penerapan manajemen Puskesmas (Artini et al, 2016). Hal ini berbanding terbalik dengan penelitian yang dilakukan di Bangkalan yang menyebutkan bahwa mutu pelayanan kesehatan berhubungan signifikan dengan penerapan manajemen Puskesmas (Shobirin, 2016).…”