2007
DOI: 10.1097/01.hmr.0000267789.17309.18
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Relationship between management philosophy and clinical outcomes

Abstract: Health care organizations can improve the quality of care and reduce medical errors significantly by enhancing learning from mistakes and boosting camaraderie and morale of their employees. They can do so by breaking down silos in their structures, implementing just and fair management practices, and involving employees in decision making.

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Cited by 43 publications
(46 citation statements)
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“…Second, safety culture can apparently thwart the detrimental effects of increased workload on safety quite effectively. However, corroborating the findings by Khatri et al (2007), a management approach relying on safety tools and procedures to compensate for the erosion of safety margins by increased production pressure might rather abet than abate medical errors.…”
Section: Discussion and Practice Implicationssupporting
confidence: 59%
See 1 more Smart Citation
“…Second, safety culture can apparently thwart the detrimental effects of increased workload on safety quite effectively. However, corroborating the findings by Khatri et al (2007), a management approach relying on safety tools and procedures to compensate for the erosion of safety margins by increased production pressure might rather abet than abate medical errors.…”
Section: Discussion and Practice Implicationssupporting
confidence: 59%
“…Concerning the respective effectiveness of these two safety culture elements (ST vs. SC), several sources suggest that a formalized, control-based approach might not be as important a determinant of (patient) safety as an approach emphasizing shared views and social norms concerning safety among staff (Podgórski, 2010), which applies to the medical field, too (Khatri, Halbesleben, Petroski, & Meyer, 2007;Waring, 2009). In addition, compared to other high-risk industries, work processes in health care depend to a greater extent on the decisions and discretion of frontline staff, with less reliance on automation and standardization (Gaba, 2000), which further underlines the importance of an emphasis on safety among frontline staff for error prevention:…”
Section: H2: Implementation Of Safety Tools (St) Is Associated With Amentioning
confidence: 99%
“…The valorization of the human dimension and feelings present in work relations are highlighted in a process in which interdisciplinary teams are implemented with greater integration and cooperation among the different professionals (24) . Moreover, organizational values related to the valorization of the human dimension have been considered essential to enhance the quality of care in health services worldwide (8)(9)(10)(11) .…”
Section: Rev Esc Enfermmentioning
confidence: 99%
“…Organizational values can therefore influence the workplace and the functioning of organizations, determining common directions for workers (6)(7) . Moreover, organizational values have also been shown to impact quality of care and safety culture in different health services worldwide (8)(9)(10)(11) .…”
Section: Introductionmentioning
confidence: 99%
“…Manager in erfolg reich lernenden Organisationen pflegen daher vor allem Offenheit, übernehmen Risiken (und Fehler) und zeigen Empa thie im Führungsverhalten (Infobox 3). Sie sind flexibel, "coachen" und pochen nicht auf hierarchische Strukturen [23,41]. Sie laden zur Verbesserung ein, ma chen ihre eigene Fehlbarkeit zum The ma und verlangen kontinuierliche Ver besserungen [12].…”
Section: Organisationales Lernen Und Unternehmenskultur (Infoboxen 3 unclassified