“…The findings of this study relative to the long-term care environment reinforced the importance of leaders providing positive and empowering guidance, setting up systems to support team members, providing robust orientation and training on the specific needs of the medically complex population, and reinforcing the positive aspects both in the staff and in the environment, consistent with literature and findings in hospital and healthcare systems [7][8][9][10][11][12][13][14][15]. Supportive leadership was the most cited, influential, and positive facilitator in long-term care settings, along with setting up systems, processes, and tools to better support associates [22,23,25,29,30,34,41,45,47,[65][66][67][68], setting a positive culture [22][23][24]29,[31][32][33]48,51,53,54,57,[60][61][62][63][64], and inspiring employees [22,26,30,32,35,…”