Relationship Management and Performance of Road Construction Projects in Uasin Gishu County, Kenya

Abstract

This study sought to assess the effect of relationship management and performance of road construction projects in Uasin Gishu County, Kenya. In particular, the study was guided by four specific objectives; to establish the effect of partnering relationship management on performance of road construction projects in Uasin Gishu County, Kenya, to determine the effect of collaborative relationship management on performance of road construction projects in Uasin Gishu County, Kenya, to establish the effect of adversarial relationship management on performance of road construction projects in Uasin Gishu County, Kenya and to establish the effect of joint working relationship management on performance of road construction projects in Uasin Gishu County, Kenya. In attempting to fulfill the aforementioned objectives the study adopted a descriptive survey design. The target population of this study was 70 ongoing road construction projects of national and county roads in Uasin Gishu County since 2016. Since the target population was not large, a census of all projects was conducted. Questionnaires were used as the primary data collection instrument. Data was analyzed using descriptive and inferential statistics. The relationship between the dependent variable and the independent variables was determined by the regression analysis. The obtained data was further edited to ensure completeness; it was coded and computed into Statistical Package for Social Sciences (SPSS) for analysis. The study findings indicated that relationship management contributed to a considerable improvement which was indicated by profit optimization, greater visibility, reduced variability, and increased velocity as well as logistical performance. The study recommended that organization should ensure that Relationship Management practices are adopted and implemented. This is because of the established benefits for project parties.