2024
DOI: 10.1002/jtr.2624
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Relationships between motivation, service quality, tourist satisfaction, quality of life, and spa and wellness tourism

Lantian Xia,
Timothy J. Lee,
Dae‐Kwan Kim

Abstract: This study explores the relationships between motivation, service quality, tourist satisfaction, quality of life (QOL), and spa and wellness tourism. The partial least squares structural equation modeling (PLS‐SEM) approach was used to analyze the hypotheses generated. The ‘snowball’ sampling technique was used to collect data via an online survey. Derived from a sample of 270 Chinese respondents, the results demonstrate that motivations positively impact service quality perception and tourist satisfaction, wh… Show more

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Cited by 13 publications
(1 citation statement)
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“…In recent years, domestic tourist flow has increased in major tourist destinations and some homestays (authors' experience during field survey). For international tourists and domestic tourism promotion, exploring niche tourism markets is necessary to attract more visitors to specific tourist destinations, such as experiencing local authenticity Park et al, 2019) and offering quality service (Xia et al, 2024). Moreover, with its noteworthy cultural diversity and legitimacy, Nepal can capitalize on promoting backpacker tourism; in line with the efforts made by Farrelly (2022).…”
Section: Rural Tourism In Nepalmentioning
confidence: 99%
“…In recent years, domestic tourist flow has increased in major tourist destinations and some homestays (authors' experience during field survey). For international tourists and domestic tourism promotion, exploring niche tourism markets is necessary to attract more visitors to specific tourist destinations, such as experiencing local authenticity Park et al, 2019) and offering quality service (Xia et al, 2024). Moreover, with its noteworthy cultural diversity and legitimacy, Nepal can capitalize on promoting backpacker tourism; in line with the efforts made by Farrelly (2022).…”
Section: Rural Tourism In Nepalmentioning
confidence: 99%