Relevant patient perceptions and experiences for evaluating quality of interaction with physiotherapists during outpatient rehabilitation: a qualitative study

Baño-Aledo, María Elena del; Medina-Mirapeix, Françesc; Escolar-Reina, Pilar; Montilla-Herrador, Joaquina; Collins, Sean M.

doi:10.1016/j.physio.2013.05.001

Cited by 41 publications

(50 citation statements)

References 26 publications

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“…Then, 58 studies were excluded as reported in Supplementary Table S2. Finally, after having achieved the agreement among authors, articles [39,40,41,42,43,44,45,46,47,48,49] describing findings of 9 original studies were included: 2 studies produced 2 unique articles [42,43,45,46] presenting findings on the same samples for different study aims. The inclusion process is shown in figure 1.…”

Section: Study Selectionmentioning

confidence: 99%

Section: Characteristic Of the Studiesmentioning

confidence: 99%

“…A total of 362 participants (193 females; 169 males) were included in the studies ranging from 10 [49] to 57 [41,45,46] per study, with a range of age between 18 [40] and 82 [42,43,49] years. Studies were performed in Spain [41,45,46], Australia [47,48,49], and England [42,43,44] by including patients cared for different musculoskeletal complaints [41,42,43,45,46,47,49]. A range of qualitative study designs were used, as conceptual/thematic description [39,41,44,45,46], thematic surveys [43,47,49], and interpretive explanations [40,42,48] as reported in table 1.…”

Section: Characteristic Of the Studiesmentioning

confidence: 99%

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Determinants of patient satisfaction in outpatient musculoskeletal physiotherapy: a systematic, qualitative meta-summary, and meta-synthesis

Rossettini¹,

Latini²,

Palese

et al. 2018

Disability and Rehabilitation

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Additional studies were identified by using a "berry-picking" method. Search limits were: primary studies; English language; and involving human subjects. Qualitative peer reviewed articles describing patient satisfaction in outpatient musculoskeletal physiotherapy were eligible for inclusion. Two reviewers critically appraised eligible studies independently using the Critical Appraisal of Skills Programme tool for qualitative studies. Extracted verbatim data of included studies were synthesized using the meta-summary and meta-synthesis by using a purpose-designed form. Results: 11 studies were included in the review. Factors influencing patient satisfaction were grouped into six broad themes: 1) clinical outcomes; 2) physiotherapist features; 3) patient features; 4) physiotherapist-patient relationship; 5) treatment features, and 6) healthcare setting features. Conclusions: These findings suggest that patient satisfaction in outpatient musculoskeletal physiotherapy is a multidimensional construct influenced by individual patient/provider, clinical and contextual factors. Future reviews should include a synthesis of findings from both qualitative and quantitative studies to establish a fully comprehensive understanding of this complex health phenomenon.

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Section: Study Selectionmentioning

confidence: 99%

Section: Characteristic Of the Studiesmentioning

confidence: 99%

Section: Characteristic Of the Studiesmentioning

confidence: 99%

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Determinants of patient satisfaction in outpatient musculoskeletal physiotherapy: a systematic, qualitative meta-summary, and meta-synthesis

Rossettini¹,

Latini²,

Palese

et al. 2018

Disability and Rehabilitation

View full text Add to dashboard Cite

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“…Physiotherapy is adopting a biopsychosocial model [17], acknowledging that individual experiences, such as the social, cultural, psychological and contextual factors of a person exercise a strong influence on pathology and recovery [18]. Under this new paradigm, the establishment of PCC and a relationship between physiotherapists and those who receive care appear to be key for therapeutic success [19][20][21]. Indeed, there is a strong consensus among and analysis, decision to publish, or preparation of the manuscript.…”

Section: Introductionmentioning

confidence: 99%

Construction and content validation of a measurement tool to evaluate person-centered therapeutic relationships in physiotherapy services

et al. 2020

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This study sought to develop a tool for evaluating person-centered therapeutic relationships within physiotherapy services, and to examine the content validity of the same. Methods A mixed qualitative and quantitative study was performed in three distinct phases: 1) the items were generated based on a literature review and a content analysis of focus groups of patients and physiotherapists; 2) an e-Delphi survey process was performed based on three rounds to select and refine the proposed questionnaire; 3) two rounds of cognitive interviews were conducted to evaluate the comprehension of items, the clarity of language and the appropriateness and relevance of content. Results Thirty-one items were generated based on the seven domains identified after the analysis of four focus groups of physiotherapists and four patient focus groups. Nine experts participated in the e-Delphi survey. Fifty-five patients participated in the two rounds of the cognitive pre-tests. Participating patients were from public and private physical therapy services. Based on the participants' suggestions, four items were removed, and four were added, whereas 16 were reworded.

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“…The CBR activity schedule, which was 4 days per week for centerbased and 1 day for home-based, was considered as an acceptable routine as it was very difficult to find childcare with trained workers. 12 The CBR activity was also highlighted to encourage the socialization of disabled children and prevent isolation among them.…”

Section: Discussionmentioning

confidence: 99%

Experiences of parents and caregivers of children with disability on community-based rehabilitation (CBR) services in Malaysia: A qualitative study

Hasan¹,

Junid²

2019

msk

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SM. Experiences of parents and caregivers of children with disability on communitybased rehabilitation (CBR) services in Malaysia: a qualitative study. Makara J Health Res. AbstractBackground: The rehabilitation program for disabled children is provided through community-based rehabilitation (CBR) services by an initiative of the Department of Social Welfare Malaysia. This long-term program needs commitment and compliance, which relates to the quality of services experienced by parents and caregivers. Thus, the purpose of this study was to explore the experiences of the parents and caregivers of disabled children on the CBR services. Methods: This qualitative study utilized in-depth interview sessions held from March to May 2015. Fifteen parents and caregivers who had disabled children participating in the CBR program were selected using a purposive sampling method. All recorded conversations were transcribed verbatim and analyzed using Atlas.ti version 8.0. The thematic analysis was used for identifying, analyzing, and reporting the data obtained. The themes that emerged were read, reread, and peer checked until the researcher agreed on the thematic representation of the data. Results: Six major themes emerged from this study, including CBR activity, facilities, environment, communication, program impact, and management system. Conclusion: The majority of the parents and caregivers had good experiences with CBR services. However, several aspects could be given further attention to improve the CBR quality and to sustain its services for disabled children.

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Relevant patient perceptions and experiences for evaluating quality of interaction with physiotherapists during outpatient rehabilitation: a qualitative study

Cited by 41 publications

References 26 publications

Determinants of patient satisfaction in outpatient musculoskeletal physiotherapy: a systematic, qualitative meta-summary, and meta-synthesis

Determinants of patient satisfaction in outpatient musculoskeletal physiotherapy: a systematic, qualitative meta-summary, and meta-synthesis

Construction and content validation of a measurement tool to evaluate person-centered therapeutic relationships in physiotherapy services

Experiences of parents and caregivers of children with disability on community-based rehabilitation (CBR) services in Malaysia: A qualitative study

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