The objective of this work is to review citizen confidence regarding government action in situations of risk and contingency such as the covid-19 coronavirus pandemic. A documentary, meta-analytic and retrospective study was carried out with a selection of sources indexed to international repositories, considering the period from 2010 to 2020, although the research design limited the results to the research scenario, suggesting the extension of the work towards the relationship between trust and microfinance in the framework of local development.