2007
DOI: 10.1002/qre.889
|View full text |Cite
|
Sign up to set email alerts
|

Reliability as an added‐value factor in an automotive clutch system

Abstract: In the present competitive scenario, companies face the challenge of developing new products in a short time period, with superior technology in relation to prior developments and reduced costs to guarantee the survival of their business. Success is directly coupled with client requirements where quality and reliability should be the highest feasible, whereas deadlines and price have to be the lowest possible. This paper discusses tools and methods applied to planning and assurance of quality, which have to be… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1
1

Citation Types

0
3
0

Year Published

2014
2014
2023
2023

Publication Types

Select...
7
1

Relationship

0
8

Authors

Journals

citations
Cited by 14 publications
(3 citation statements)
references
References 7 publications
0
3
0
Order By: Relevance
“…Kano model focuses on differentiating product or service features as key drivers (Conklin et al, 2004), as opposed to focusing initially on customer needs, which contradicts traditional thinking in quality (Huiskonen and Pirttil, 1998). The Kano model has been applied in various industries and services to explore customer satisfaction (Tontini and Silveira, 2007;Kim et al, 2008;Teixeira and Cavalca, 2008;Williams et al, 2008;Yadav and Goel, 2008;Chen et al, 2009;Garibay et al, 2010;Xie et al, 2010). It is a customer-driven tool to learn how to sustain customer satisfaction and to allocate resources for maximizing customer satisfaction under resource constraints (Lai et al, 2004;Chen and Su, 2006).…”
Section: Kano Modelmentioning
confidence: 99%
“…Kano model focuses on differentiating product or service features as key drivers (Conklin et al, 2004), as opposed to focusing initially on customer needs, which contradicts traditional thinking in quality (Huiskonen and Pirttil, 1998). The Kano model has been applied in various industries and services to explore customer satisfaction (Tontini and Silveira, 2007;Kim et al, 2008;Teixeira and Cavalca, 2008;Williams et al, 2008;Yadav and Goel, 2008;Chen et al, 2009;Garibay et al, 2010;Xie et al, 2010). It is a customer-driven tool to learn how to sustain customer satisfaction and to allocate resources for maximizing customer satisfaction under resource constraints (Lai et al, 2004;Chen and Su, 2006).…”
Section: Kano Modelmentioning
confidence: 99%
“…The Kano model focusses on differentiating product or service features as the key drivers (Conklin et al, 2004), as opposed to focussing initially on customer needs, which contradicts traditional thinking in quality (Huiskonen and Pirttil, 1998). The Kano model has been applied in various products and services to explore customer satisfaction (Tontini and Silveira, 2007;Kim et al, 2008;Teixeira and Cavalca, 2008;Williams et al, 2008;Yadav and Goel, 2008;Chen et al, 2009;Garibay et al, 2010;Xie et al, 2010). It is a customer-driven tool to learn how to sustain customer satisfaction and to allocate resources for maximizing customer fulfillment under resource constraints (Lai et al, 2004;Chen and Su, 2006).…”
Section: Kano Model 21 Model Descriptionmentioning
confidence: 99%
“…Netherlands Mr. BEEK proposed the design idea based on the whole life cycle performance and reliability for the mechanical parts, friction and wear mechanism of mechanical system [3]. Tsinghua university professor liu weixin and northeastern university professor Zhang Yimin for machinery developed in-depth theoretical and practical research on automotive parts reliability [4][5].And a large number of abroad experts studied the reliability technology theory such as failure physics, FMEA (failure mode and effects analysis), FTA (fault tree analysis), KANO theory and field experiment [6]. The paper focused on passenger vehicle clutch and discussed the failure mechanism analysis, the system engineering analysis method of failure, the reliability optimization design based on statistical probability and the theory of stress -strength interference model.The results can also be gradually expanded in the field of the corresponding mechanical transmission.…”
Section: Introductionmentioning
confidence: 99%