Remember to say “thanks” when rejecting others: the moderating role of leader gratitude expression in the relationship between leader voice rejection and employees’ subsequent upward voice

Zhu, Yanghao; Long, Lirong; Zhang, Yannan; Wang, Haijiang

doi:10.1007/s10490-023-09928-y

Cited by 1 publication

(1 citation statement)

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“…From the supervisor’s perspective, adopting a reward strategy (i.e., a sell style of communication) is likely to be more effective in eliciting constructive opinions about the workplace from employees than a coercive strategy (i.e., a tell style of communication). From the organization’s perspective, it would be beneficial to remind supervisors about the importance of two-way communication and provide fair, clear, and specific guidelines for how to use reward rather than coercive power to manage their subordinates to encourage them to be less silent and voice more in organizations (Tan et al, 2019; Zhu et al, 2023).…”

Section: Discussionmentioning

confidence: 99%

Perceived Supervisor Power and Employee Silence

Zhang,

Lam,

Lin

et al. 2024

Journal of Personnel Psychology

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Research on the contextual antecedents of employee silence remains underdeveloped. We propose supervisors’ coercive and reward power as important antecedents of employee silence. Furthermore, guided by the person–environment interaction perspective, we suggest that two employee personality traits – conscientiousness and neuroticism – moderate the relationship between perceived supervisor power and employee silence. We conducted a two-wave survey of 177 full-time employees in China and found that employees were (a) more likely to remain silent when they perceived that their supervisor had high coercive power and (b) less likely to remain silent when they perceived that their supervisor had high reward power. These relationships were stronger for employees with a low level of conscientiousness or a high level of neuroticism. We discuss the theoretical and practical implications of our findings.

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Section: Discussionmentioning

confidence: 99%