Remembering ‘bad news’ consultations: An evaluation of tape‐recorded consultations

Hogbin, Brian; Jenkins, Valerie; Parkin, Alan J.

doi:10.1002/pon.2960010304

Cited by 38 publications

(31 citation statements)

References 13 publications

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“…This effect was largely responsible for the significant two-way interaction. Importantly, a similar finding has recently been reported in a controlled study of using audiotapes in a sample of 67 women with early breast cancer (Hogbin et al, 1992). As in the current study, information retention was found to be enhanced by the audiotape but no main effect on reducing psychological morbidity was demonstrable.…”

Section: Methodssupporting

confidence: 92%

“…The acceptability and efficacy of audiotapes as aids to memory and well-being were tested in a consecutive series of patients attending a medical oncology clinic, to whom potentially distressing clinical information ('bad news') was being delivered. Previous studies have examined the effects of audiotapes in settings limited to a single, highly motivated clinician (Hogbin and Fallowfield, 1989), a single diagnostic patient group (Lloyd et al, 1984) or the delivery of a standardised, structured set of information (North et al, 1992 Adelstein, 1991;Deutsch, 1992;Hogbin et al, 1992;Rylance. 1992).…”

Section: Methodsmentioning

confidence: 99%

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The efficacy of audiotapes in promoting psychological well-being in cancer patients: a randomised, controlled trial

McHugh

Lewis²,

Ford³

et al. 1995

Br J Cancer

103

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Open or uncontrolled studies have suggested that providing cancer patients with audiotapes of their clinical interviews can improve information recall and reduce psychological distress. We tested these hypotheses in a 'clinician-blind', prospective, randomised controlled trial. A total of 117 patients newly referred to a medical oncology clinic who were to be given 'bad news' had their consultations audiotaped. Blind to the clinician, patients were randomly allocated to receive a copy of the tape to play at home or not (control group). At 6 months follow-up, tape group patients reported positive attitudes to the audiotape and were shown to recall significantly more information about their illness than did controls. Overall improvement in psychological distress at 1 and 6 months follow-up, as measured with the 30-item General Health Questionnaire and the Hospital Anxiety and Depression Scale was no different in the two groups. However, a second-order interaction suggested that poor-prognosis patients were disadvantaged specifically by access to the audiotape, with less improvement in psychological distress at 6 months follow-up than non-tape controls. Patient access to audiotapes of clinical interviews promotes factual retention but does not reliably reduce psychological distress and may be actively unhelpful in some subgroups of patients.

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Section: Methodssupporting

confidence: 92%

Section: Methodsmentioning

confidence: 99%

The efficacy of audiotapes in promoting psychological well-being in cancer patients: a randomised, controlled trial

McHugh

Lewis²,

Ford³

et al. 1995

Br J Cancer

103

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“…[1][2][3][4][5][6][7] We carried out a randomised single blind trial to compare the effects of providing or not providing mothers of babies in neonatal intensive care units with an audiotape of their conversations with the neonatologist.…”

Section: Introductionmentioning

confidence: 99%

Provision of taped conversations with neonatologists to mothers of babies in intensive care: randomised controlled trial

Koh

Butow

Coory

et al. 2006

BMJ

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“…400 Tape recordings of consultations have also been shown to improve patients' understanding (Level II), 399 but are rarely provided. 85 There is evidence that providing a general…”

Section: Patient-specific Informationmentioning

confidence: 99%

“…• providing written information (Level III-3) 367 • providing general information tapes (Level II) 369 • taping of the consultation (Level II) 398,399 • sending a summary letter as a follow-up to the consultation (Level II) 400 • encouraging the presence of a support person (healthcare professional, family or friend) (Level II), 401 (Level IV).…”

mentioning

confidence: 99%

Broken doctor–patient relationships: why won't they listen?

Jefford

Zalcberg

2014

Medical Journal of Australia

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Every user of this rescinded publication acknowledges that the information contained in it may not be accurate, complete or of relevance to the user's purposes. The user undertakes the responsibility for assessing the accuracy, completeness and relevance of the contents of this rescinded publication, including seeking independent verification of information sought to be relied upon for the user's purposes.Every user of this rescinded publication is responsible for ensuring that each printed version contains this disclaimer notice, including the date of recision and the date of downloading the archived Internet version. This work is copyright.Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from National Breast Cancer Centre. Requests and enquiries concerning reproduction and rights should be addressed to the Copyright Office, National Breast Cancer Centre, Locked Bag 16, Camperdown NSW 1450, Australia.Website:www.nbcc.org.au Email: directorate@nbcc.org.au These guidelines were approved by the National Health and Medical Research Council at its 147th Session on 10 April 2003, under section 14A of the National Health and Medical Research Council Act 1992.Approval for the guidelines by NHMRC is granted for a period not exceeding five years, at which date the approval expires.The NHMRC expects that all guidelines will be reviewed no less than once every five years. Readers should check with the National Breast Cancer Centre for any reviews or updates of these guidelines. RESCINDEDThe strategic intent of the NHMRC is to provide leadership and work with other relevant organisations to improve the health of all Australians by:• fostering and supporting a high quality and internationally recognised research base; • providing evidence based advice; • applying research evidence to health issues thus translating research into better health practice and outcomes; and • promoting informed debate on health and medical research, health ethics and related issues.This document is a general guide to appropriate practice, to be followed subject to the clinician's judgement and the patient's preference in each individual case.The guidelines are designed to provide information to assist decision-making and are based on the best evidence available at the time of publication. C O N T E N T S L I S T O F TA B L E S L I S T O F F I G U R E S F O R E W O R DOptimal care of the patient with cancer incorporates effective physical and psychological care.There are currently several clinical practice guidelines available documenting evidence-based information and treatment recommendations for the physical care of people with cancer, many of which are also available in consumer versions. Some of these treatment guidelines include chapters devoted to psychosocial care.People with cancer suffer significant emotional morbidity. In addition to the distress, fear and grief consequent upon diagnosis, up to 30% experience clinically significant anxiety disorde...

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Remembering ‘bad news’ consultations: An evaluation of tape‐recorded consultations

Cited by 38 publications

References 13 publications

The efficacy of audiotapes in promoting psychological well-being in cancer patients: a randomised, controlled trial

The efficacy of audiotapes in promoting psychological well-being in cancer patients: a randomised, controlled trial

Provision of taped conversations with neonatologists to mothers of babies in intensive care: randomised controlled trial

Broken doctor–patient relationships: why won't they listen?

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