Remote work as a new normal? The technology-organization-environment (TOE) context

Ng, Peggy; Lit, Kam Kong; Cheung, Cherry T.Y.

doi:10.1016/j.techsoc.2022.102022

Cited by 57 publications

(49 citation statements)

References 67 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…, 2022; Wang et al. , 2010; Ifinedo, 2011; Oliveira and Martins, 2010; Ng et al. , 2022; Tu, 2018; Lee and Choi, 2003).…”

Section: Methodsmentioning

confidence: 99%

“…A comprehensive review of earlier studies was conducted to develop the items (Appendix). The items used in this study were adapted from previous studies (Oliveira et al, 2014;Pizam et al, 2022;Wang et al, 2010;Ifinedo, 2011;Oliveira and Martins, 2010;Ng et al, 2022;Tu, 2018;Lee and Choi, 2003). The items were further modified to be applicable to the context of BCA in the healthcare industry.…”

Section: Instrumentmentioning

confidence: 99%

See 1 more Smart Citation

Determinants of blockchain adoption and organizational performance in the healthcare sector in India

Kabra

2023

AJB

View full text Add to dashboard Cite

PurposeBlockchain technology (BCT) has multiple benefits across industries in varied contexts, but limited organizations have adopted such disruptive innovative technologies in the healthcare industry in India. The research on advancing the understanding of blockchain adoption (BCA) determinants in India's healthcare industry is limited. Thus, the study aims to identify the BCA determinants in the healthcare sector in India. Further, the impact of BCA was examined on organizational performance (OP).Design/methodology/approachThe study utilizes Technology, Organization, and Environment (TOE) framework to investigate the determinants of BCA in the healthcare sector in India. The data were gathered using a seven-point Likert seven-point ranging from “strongly agree” to “strongly disagree” from 272 respondents working in the healthcare industry in India. The relationship within the framework was investigated using structural equation modeling.FindingsThe results demonstrate the positive impact of top management support, organizational size, organizational readiness, competitive pressure and government support on BCA in the healthcare sector. On the other hand, compatibility, security and privacy issues do not affect BCA. The results emphasize and validate blockchain’s importance in improving OP in the healthcare sector. Further, the results indicate that non-technological factors are paramount to improving BCA within the healthcare sector. Organizations should invest in employee training and development to ensure their staff have the necessary knowledge and skills to effectively manage BCT.Research limitations/implicationsThe model was developed for BCA in the healthcare sector in the Indian context; however, the model applies to other countries with the same business environment. Hence, the model can be further examined in diverse countries to generalize the findings.Practical implicationsThe study offers valuable insights into the factors that influence BCA and OP in the healthcare sector. The results of this research can be used to inform policy decisions and guide practitioners toward promoting and facilitating the use of BCT in healthcare organizations.Originality/valueTo the best of the author’s knowledge, the present study is the first of its kind to examine the TOE framework in BCA within the healthcare sector and its implications on OP.

show abstract

“…, 2022; Wang et al. , 2010; Ifinedo, 2011; Oliveira and Martins, 2010; Ng et al. , 2022; Tu, 2018; Lee and Choi, 2003).…”

Section: Methodsmentioning

confidence: 99%

Section: Instrumentmentioning

confidence: 99%

Determinants of blockchain adoption and organizational performance in the healthcare sector in India

Kabra

2023

AJB

View full text Add to dashboard Cite

show abstract

“…The increasing use of digital work raises new demands on individuals in their endeavors to deliver their work commitments remotely (Richter, 2020;Deng et al, 2023). It, for example, requires individuals to use digital technologies, new apps and digital platforms (Ho et al, 2022;Ng et al, 2022) to work more efficiently or creatively within the same period of time, or to work remotely in social isolation (Connolly, 1988;Hislop et al, 2015;Nakro sien_ e et al, 2019;Zhang et al, 2021;. As a result, personal resources that are effective in traditional work environments may not be sufficient to handle these new demands (Madero G omez et al, 2020).…”

Section: Personal Resource It Identity and Digital Workmentioning

confidence: 99%

“…These individuals are more likely to leverage organization resources to enhance their digital work capability. The greater their digital capability is, the more control of work they may perceive, leading to the development of positive attitudes towards digital work (Ng et al ., 2022). As a result, individuals may feel confident and capable and are more likely to enjoy digital work, leading to better digital work experience.…”

Section: Conceptual Framework and Hypothesis Developmentmentioning

confidence: 99%

Improving digital work experience: an experimental investigation of IT identity and organization support

Fan,

Duan,

Deng

2024

IMDS

View full text Add to dashboard Cite

PurposeImproving digital work experience is critical for the job performance of individuals and the competitiveness of organizations due to their increasing use. This paper investigates how organization support affects the digital work experience of individuals differently depending on their levels of information technology (IT) identity.Design/methodology/approachDrawing upon the IT identity literature and the conservation of resources (COR) theory, a conceptual model is developed, tested and validated using the data collected in Australia through an experimental design in which IT identity is manipulated.FindingsThis study reveals a nuanced impact of organization support on shaping digital work experience. Specifically, it finds that technical support is more effective in improving the digital work experience of individuals with a high level of IT identity, whereas well-being support is more effective in enhancing the digital work experience of individuals with a low level of IT identity.Originality/valueThis research contributes to the IT identity literature by introducing a novel experimental design to manipulate IT identity in the digital work context. It also contributes to the digital work literature by introducing a resource perspective for identifying well-being support, technical support and IT identity as the key resources in shaping digital work experience and calling for attention to IT identity as a boundary condition on the effectiveness of organization support. The findings can help organizations formulate better strategies and policies to improve digital work experience by providing tailored support to individuals with different levels of IT identity.

show abstract

“…This abrupt transition to remote work significantly ignited scholarly interest in this area. Studies that emerged claimed increased employee productivity and performance (Baudot & Kelly, 2020; Galanti et al, 2021), better work‐life balance (Babapour Chafi et al, 2022), well‐being (Crawford, 2022), cost‐savings and efficiencies (Vyas, 2022), and remote work being established as the new normal (Ng et al, 2022).…”

Section: Flexible Work Arrangements In the Public Servicementioning

confidence: 99%

Public Service in Canada post‐COVID‐19 pandemic: Transitioning to hybrid work and its implementation challenges

Gintova

2024

Can Public Adm

View full text Add to dashboard Cite

The impact of the COVID‐19 on the nature of work cannot be overstated. In Canada, following the largest and quickest transition to remote work ever, a significant number of public servants found themselves working from home for most of 2020 and 2021. As governments come out of the pandemic, they begin transitioning to hybrid work arrangements. This article analyzes attitudes and perspectives of public servants in the Public Service of Canada on return to office and transitioning to hybrid work. It also discusses how these can inform research and practice in Canadian public administration.

show abstract

Remote work as a new normal? The technology-organization-environment (TOE) context

Cited by 57 publications

References 67 publications

Determinants of blockchain adoption and organizational performance in the healthcare sector in India

Determinants of blockchain adoption and organizational performance in the healthcare sector in India

Improving digital work experience: an experimental investigation of IT identity and organization support

Public Service in Canada post‐COVID‐19 pandemic: Transitioning to hybrid work and its implementation challenges

Contact Info

Product

Resources

About