The pollution of water has been one of the greatest problems faced by the modern society, due to industrialization and urban growth. Rivers, lakes and seas have been continually suffering from the rising concentration of various pollutants, especially toxic elements. This study aimed to evaluate the use of cashew nut shell (Anacardium occidentale) (CNS), after chemical modification with H 2 O 2 , H 2 SO 4 and NaOH, as an new and renewable adsorbent material, for the removal of metals Cd 2+ , Pb 2+ and Cr 3+ in aqueous medium. The adsorbents were characterized by its chemical constitution, structure, infrared spectroscopy, morphology, by means of scanning electron microscopy, determination of the point of zero charge, thermogravimetrical analysis and porosimetry assessments. Tests were conducted to determine the optimal conditions (pH vs. adsorbent mass) for adsorption, by means of multivariate analysis using a central composite design. The adsorption kinetics was evaluated by models of pseudo-first order, pseudo-second order, Elovich and intraparticle diffusion, while adsorption isotherms were linearized by Langmuir, Freundlich and Dubinin-Radushkevich. The effect of initial concentration, temperature and desorption was also performed. The adsorbents exhibited irregular, spongy and heterogeneous structure. FTIR analysis confirms the presence of hydroxyl, aliphatic, phenolic and carboxylic acid groups, which are favorable adsorption characteristics. The pH PZC of adsorbent is 4.35, 2.50 e 6.92, respectively, for CNS H 2 O 2 , H 2 SO 4 and NaOH. The optimum adsorption conditions were as follows: pH 5.0; relation of adsorbent mass/volume of water: 4 g L −1 ; 40 min of contact time for reaching the equilibration. Results suggest the predominance of chemisorption of Cd 2+ and Cr 3+ . Most of biosorbents exhibited good fit by Langmuir and Freundlich, suggesting the occurrence of adsorption on mono-and multilayers. The adsorbents of cashew nut shell exhibited high removal efficiency of Cd, Pb and Cr from waters.