Reply to Facing COVID-19 in Ophthalmology Department

McGlacken-Byrne, Aisling

doi:10.1080/02713683.2020.1764053

Cited by 2 publications

(3 citation statements)

References 6 publications

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“…Alongside Personal Protective Equipment (PPE) guidelines and hygiene control measurements which are constantly reviewed, 6,7,10,11,19,20 many different approaches in how to continue running ophthalmology services all over the world have been introduced. 8,10,19,[21][22][23][24] Screening of patients at the entrance of clinical areas have been recommended. 10,11,19,25,26 Measures that have been introduced and used amidst previous pandemics are ranging from telemedicine [27][28][29] approaches using telephone and video consultations 8,19,[29][30][31][32] as well as increasing structure in triaging referrals [21][22][23]26 including increased availability of images and scans have been implemented.…”

Section: Telephone-based Consultation In An Acute Eye Clinic Servicementioning

confidence: 99%

“…8,10,19,[21][22][23][24] Screening of patients at the entrance of clinical areas have been recommended. 10,11,19,25,26 Measures that have been introduced and used amidst previous pandemics are ranging from telemedicine [27][28][29] approaches using telephone and video consultations 8,19,[29][30][31][32] as well as increasing structure in triaging referrals [21][22][23]26 including increased availability of images and scans have been implemented. 33 Whilst cancellation of routine work in outpatients departments in order to reduce numbers is an option 8,10,19,23 and high non-attendance rates at eye clinics have led to a decreased throughput, 34,35 ophthalmology services have been struggling to develop protocols in order to ensure social distancing without losing track of patients at risk of sight loss.…”

Section: Telephone-based Consultation In An Acute Eye Clinic Servicementioning

confidence: 99%

“…8,10,19,21–24 Screening of patients at the entrance of clinical areas have been recommended. 10,11,19,25,26 Measures that have been introduced and used amidst previous pandemics are ranging from telemedicine 27–29 approaches using telephone and video consultations 8,19,29–32 as well as increasing structure in triaging referrals 21–23,26 including increased availability of images and scans have been implemented. 33…”

Section: Introductionmentioning

confidence: 99%

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Telephone-based consultation in an acute eye clinic service: A patient satisfaction survey

Sieberer

Hughes

Sian

2021

European Journal of Ophthalmology

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Objectives: The coronavirus pandemic has forced healthcare staff across all medical specialties to adapt new and different ways of working. A new approach has been set up in the Acute Referral Clinic (ARC) at Musgrove Park Hospital and a survey has been conducted to measure the impact of the new method on patient and healthcare professionals’ satisfaction with the new service. Methods: A telephone-based consultation was introduced in ARC at Musgrove Park Hospital in March 2020 and patients were instructed to fill out a questionnaire containing eight items using a Likert Scale 1 (‘very poor/disagree’) to 4 (‘very good/strongly agree’) plus two boxes for open positive and negative comments respectively. Likewise a questionnaire was designed in order to assess the healthcare professionals’ satisfaction using the new approach. Data collection took place over a two month period between the end of March 2020 and end of May 2020. The data underwent quality control and was analysed using descriptive statistics. Results: Patient responses illustrated high satisfaction scores with an overall rating of very good (89.4%). The healthcare professionals’ rating of the service was good (28.6% – ‘very good/strongly agree’, 57.1% – ‘good/agree’). The safety rating of the new approach was overall rated ‘very good’ with 90.4% and 71.4% of patients and healthcare professionals respectively. Conclusions: The telephone consultations introduced in the wake of COVID-19 are well accepted by both patients and doctors. There are some limitations of the approach, foremost being consultation time and clinic space but these do not outweigh the general benefit of this format amidst a pandemic setting.

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Section: Telephone-based Consultation In An Acute Eye Clinic Servicementioning

confidence: 99%

Section: Telephone-based Consultation In An Acute Eye Clinic Servicementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Telephone-based consultation in an acute eye clinic service: A patient satisfaction survey

Sieberer

Hughes

Sian

2021

European Journal of Ophthalmology

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Multidisciplinary Approach to the Diagnosis and In-Hospital Management of COVID-19 Infection: A Narrative Review

et al. 2020

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Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2 or COVID-19 disease) was declared a pandemic on 11th March 2020 by the World Health Organization. This unprecedented circumstance has challenged hospitals’ response capacity, requiring significant structural and organizational changes to cope with the surge in healthcare demand and to minimize in-hospital risk of transmission. As our knowledge advances, we now understand that COVID-19 is a multi-systemic disease rather than a mere respiratory tract infection, therefore requiring holistic care and expertise from various medical specialties. In fact, the clinical spectrum of presentation ranges from respiratory complaints to gastrointestinal, cardiac or neurological symptoms. In addition, COVID-19 pandemic has created a global burden of mental illness that affects the general population as well as healthcare practitioners. The aim of this manuscript is to provide a comprehensive and multidisciplinary insight into the complexity of this disease, reviewing current scientific evidence on COVID-19 management and treatment across several medical specialties involved in the in-hospital care of these patients.

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Reply to Facing COVID-19 in Ophthalmology Department

Cited by 2 publications

References 6 publications

Telephone-based consultation in an acute eye clinic service: A patient satisfaction survey

Telephone-based consultation in an acute eye clinic service: A patient satisfaction survey

Multidisciplinary Approach to the Diagnosis and In-Hospital Management of COVID-19 Infection: A Narrative Review

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