Representing Service Business Models with the Service Business Model Canvas -- The Case of a Mobile Payment Service in the Retail Industry

Zolnowski, Andreas; Weiß, Christian; Böhmann, Tilo

doi:10.1109/hicss.2014.96

Cited by 58 publications

(43 citation statements)

References 41 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The key to successful SBM is value co-creation. Value co-creation and resources integration applies to a SBM per the fundamental premises of SDL [34]. According to SDL the success of a value creation process depends on proper integration of resources [19].…”

Section: The Necessary Steps For Transformation Sbms To Create Value mentioning

confidence: 99%

Innovation and Transformation of Service Business Models through Cloud Technology to Achieve Co-Creation Value within the Service Ecosystem

Sirianni¹,

Singer²,

Sabbagh³

2019

JSSM

View full text Add to dashboard Cite

The primary purpose of this study is to use the principles of service science as a foundation approach to provide a path for innovation and transformation service business models (SBMs) through the power of cloud technology within the service ecosystem. In addition, this research, contributes to improve the understanding for the business dynamics behind this transformation in such a way that to explain the processes for GDL to transition to SDL business innovation models. Moreover, this paper seeks to answer the question that how cloud to create value in the context of SBMs within the service ecosystem? This paper is one of the first attempts to integrate these disciplines, so that it offers an original contribution by propose the novel trend in the form of a path with 5 steps for SBMs innovation and transformation and also co-create value. This research has a qualitative approach to seek to answer the research questions that has been adopted based on Kitchenham et al. (2009) seven steps guidelines for conducting a systematic literature review. This paper is the first systematic reviews on the business models that is supported through cloud technology so that conducted using the 45 research articles shortlisted were discussed and analyzed and finally on that basis, a path with 5 steps is provided to answer the research questions. Moreover, this study provides insights to SMEs, ICT vendors, service providers and government agencies to align the business models with cloud services for the most benefits. It also to act as a guide for practitioners to seek and apply such models in their business in order to produce smart solutions that can provision even smarter services.

show abstract

Section: The Necessary Steps For Transformation Sbms To Create Value mentioning

confidence: 99%

Innovation and Transformation of Service Business Models through Cloud Technology to Achieve Co-Creation Value within the Service Ecosystem

Sirianni¹,

Singer²,

Sabbagh³

2019

JSSM

View full text Add to dashboard Cite

show abstract

“…Through the design of BMC at PT. TAM, it will be able to increase profit potential (profit), increase value in the industry, avoid conflicts that occur between stakeholders or collaboration, increase economic growth, improve community welfare, create jobs, and large industrial risk reduction (Maurya, 2014;Zolnowski, Weiß, & Böhmann, 2014). The aim of this research is to identify potential and formulate the development policy of PT.…”

Section: Introductionmentioning

confidence: 99%

Strategic Development of Business Models: A Case study of the PT. Timah Agro Manunggal in Indonesia

Haq

2019

ABR

View full text Add to dashboard Cite

Business Model Canvas manages to make business model simple, and easily understood while capturing the complexities of how enterprises function. The research purpose is to evaluate the business model on a new company used Business Model Canvas (BMC). BMC consists of customer segments, value propositions, channels, customer relationship, revenue streams, key resources, key activities, key partnership, and cost structure. The research method was used qualitative descriptive analysis. The data collected using in-depth interviews and observations. The data analysis using reduction, data display, and conclusion techniques. Analysis SWOT is to evaluate the business model on an PT. Timah Agro Manunggal as agribusiness company. The results show that the nine blocks of the business model canvas can be the initial identification to form a business development strategy. The conclusion of this paper is the business development strategy at PT. Timah Agro Manunggal can be creating a competitive advantage through marketing strategies, collaboration strategies, optimizing partnership relationships with stakeholders. The business model canvas is an effective tool for maximizing the planning of the development of the business model of agribusiness companies for the long term.

show abstract

“…Pynnnen et al argue that "firms do not necessarily know what the value preferences of their customers are" [29], so they should recognize customers as valuable participants in various roles in the BMI process. Zolnowski et al take the customer as the "starting point" of BMI by positioning the customer at the top of the BM [28]. Visualising all potential interaction points with the customer helps to identify how the customer co-determines and influences other BM dimensions [28].…”

Section: Customer-driven Bmimentioning

confidence: 99%

“…Zolnowski et al take the customer as the "starting point" of BMI by positioning the customer at the top of the BM [28]. Visualising all potential interaction points with the customer helps to identify how the customer co-determines and influences other BM dimensions [28]. Chew proposes to first envision what the unique customer experience should be and then backward design the BM and service offering accordingly [23].…”

Section: Customer-driven Bmimentioning

confidence: 99%

“…Ebel et al point to a certain flexibility in terms of BM resources and capabilities "to ensure that the business models can be adapted to changing market situations" [24]. Zolnowski et al stress the importance of adopting a "value network logic" instead of focusing on a single value chain, to foster the integration of and interaction with external partners [28]. Furthermore, Chew emphasized a combination of resource integration and configuration capabilities to be able to leverage externally generated knowledge for internal processes, i.e.…”

Section: Bm Co-creationmentioning

confidence: 99%

See 1 more Smart Citation

Open business model innovation: Literature review and agenda for future research

Brasseur¹,

Mladenow²,

Strauß³

2017

Bus. Inform.

View full text Add to dashboard Cite

АbstractIn today's fast-paced business environment, fi rms are constantly pressured to innovate in order to remain competitive. Business model innovation (BMI) has recently attracted increasing attention as a promising approach to achieve competitive advantage in the face of fi erce competition. Despite its great potential, however, BMI also entails high degrees of complexity, uncertainty and fi nancial risk. Fueled by the rise of digital technologies, BMI has become increasingly open and collaborative in the recent past.The aim of this paper is to investigate the role and implications of open and collaborative practices in BMI and to provide a comprehensive review of available literature in this fi eld. Therefore, a systematic review of literature at the intersection of Open Innovation (OI) and BMI has been carried out. Our analysis of the literature identifi ed two major research streams in open business model innovation (OBMI): OBMI trends (customer-driven BMI, BM co-creation, early BM validation, virtual collaboration, design thinking) and OBMI eff ects. Overall, the fi ndings support a growing trend of collaboration and co-creation in BMI supported by digital or tangible tools, and further reveal that OI has a direct positive eff ect on BMI success. Analysis of the literature also shows that the fi eld of OBMI is still an under-researched area.

show abstract

Representing Service Business Models with the Service Business Model Canvas -- The Case of a Mobile Payment Service in the Retail Industry

Cited by 58 publications

References 41 publications

Innovation and Transformation of Service Business Models through Cloud Technology to Achieve Co-Creation Value within the Service Ecosystem

Innovation and Transformation of Service Business Models through Cloud Technology to Achieve Co-Creation Value within the Service Ecosystem

Strategic Development of Business Models: A Case study of the PT. Timah Agro Manunggal in Indonesia

Open business model innovation: Literature review and agenda for future research

Contact Info

Product

Resources

About