2024
DOI: 10.1109/tlt.2017.2776273
|View full text |Cite
|
Sign up to set email alerts
|

Reputation Systems Impact on Help Seeking in MOOC Discussion Forums

Abstract: Many interactional archetypes from outside of learning contexts are being adapted and widely used for online learning environments without consideration for some of the side effects relevant to learner outcomes. Of particular concern is the effectiveness of help exchange in these learning environments. To address this need, this article explores how the reputation system features of up/downvoting, badges, and displayed expertise impact student helper selection in a peer help exchange system within a MOOC discu… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1
1

Citation Types

0
5
0
1

Publication Types

Select...
7

Relationship

0
7

Authors

Journals

citations
Cited by 11 publications
(6 citation statements)
references
References 15 publications
0
5
0
1
Order By: Relevance
“…Tools in approach (1) consider encouraging methods such as self-assessment and reflection (Baneres & Saíz, 2016), self-data visualisations (Pérez-Álvarez, Maldonado-Mahauad, Sapunar-Opazo & Pérez-Sanagustín, 2017) or badges (Howley, Tomar, Ferschke & Rosé, 2017). Findings were that these systems have a high usability level, are valued by learners as helpful, and improve participants' outcomes (e.g., higher number of submissions, average grades, and retention time).…”
Section: Rq3: Which Approaches Are Adopted In Studies Of Srl In Moocs?mentioning
confidence: 99%
“…Tools in approach (1) consider encouraging methods such as self-assessment and reflection (Baneres & Saíz, 2016), self-data visualisations (Pérez-Álvarez, Maldonado-Mahauad, Sapunar-Opazo & Pérez-Sanagustín, 2017) or badges (Howley, Tomar, Ferschke & Rosé, 2017). Findings were that these systems have a high usability level, are valued by learners as helpful, and improve participants' outcomes (e.g., higher number of submissions, average grades, and retention time).…”
Section: Rq3: Which Approaches Are Adopted In Studies Of Srl In Moocs?mentioning
confidence: 99%
“…Os artigos identificados neste MSL, ainda que tratem de áreas distintas, DI e DInst, convergem em diversos aspectos. Algumas ferramentas propostas têm papel fundamental na interação estudante-sistema, como o instrumento para ajuda por pares, Quick Helper MOOC [Howley et al 2017]. Entretanto, os autores relatam seu impacto somente no aspecto instrucional, sem relacionar os seus reflexos na qualidade da interação dos e entre os estudantes.…”
Section: Sumarização Dos Resultadosunclassified
“…However, the findings of our study have some implications for the design of affinity spaces, such as possible strategies that designers could use to support key contributor discourse. Prior research has highlighted benefits for using reputation or social recommender systems to highlight posts that have high value or individuals who are seen as experts (Howley et al , 2017). Such systems may be one strategy for helping new participants find expert advice and to distinguish key contributors within the community.…”
Section: Discussionmentioning
confidence: 99%
“…Such systems may be one strategy for helping new participants find expert advice and to distinguish key contributors within the community. For instance, reputation systems serve to highlight more expert-like advice through the use of helper badges (Howley et al , 2017) or reputation points (Mamykina et al , 2011). Likewise, designers managing an affinity space could also assign reputation points that reward participants’ helpful or expert contributions via badges or other “top contributor” notations.…”
Section: Discussionmentioning
confidence: 99%