Requirements Change Management Challenges of Global Software Development: An Empirical Investigation

Akbar, Muhammad Azeem; Naveed, Wishal; Alsanad, Abeer Abdul‐Aziz; AlSuwaidan, Lulwah; Alsanad, Ahmed; Gumaei, Abdu; Shafiq, Muhammad; Riaz, Muhammad Tanveer

doi:10.1109/access.2020.3035829

Cited by 27 publications

(28 citation statements)

References 46 publications

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“…The primary studies were selected from a limited number of digital repositories for the derivation of factors that might cause some relevant publications to be missing. But it is not a systematic problem as discussed by previous studies [49], [65], [66]. There is also a probability that the data extracted would be unreliable and contain certain inconsistencies.…”

Section: Study Limitationmentioning

confidence: 85%

“…The aim of the pilot test is to review the survey instructions for readability, to check the understandability of the included factors in order to overcome uncertainty, and to estimate the time taken to complete the questionnaire. Furthermore, the previous studies [10], [11], [15], [49] have shown that pilot testing with experts guarantees that the questionnaire is reliable, precise, and easy to understand.…”

Section: ) Questionnaire Pilot Testingmentioning

confidence: 99%

“…[38], [45], [46], [47], [48]. The five point Likert scale has also been adopted by previous studies [11], [15], [49].…”

Section: ) Questionnairementioning

confidence: 99%

“…The experts rated the factors according to their knowledge, understanding and expertise in the global software development and IT outsourcing. Previous research studies [41], [49] also performed the same categorization. Table 6, indicates that out of 15 factors, 11 factors were rated as high influential by the managers group.…”

Section: ) Factors Summary Based On Outsourcing Experts' Positionsmentioning

confidence: 99%

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Empirical Investigation of Influencing Factors Regarding Offshore Outsourcing Decision of Application Maintenance

et al. 2021

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Global Software Development (GSD) has been an emerging trend in the development of software globally, for the last two decades. Information Technology (IT) outsourcing includes application development, application maintenance, infrastructure management and business process outsourcing. Software maintenance aims to keep the IT system operational and to fulfill the client requirements. The maintenance is considered the longest phase of software life cycle that consumes about 60-70% of the total software budget. Maintenance of software is not only time consuming but also requires a significant human resources' ratio. Mostly, software acquisition and maintenance consume a big portion of the total IT budget. The current study aims to evaluate the findings of the systematic literature review and to derive a list of critical success factors regarding offshore outsourcing decision of application maintenance. Thus, an empirical study is performed to validate the influencing factors that were identified by using systematic literature review. These factors are further validated by 93 outsourcing experts from 30 different countries. The collected data through online survey is analyzed based on variables such as respondents experience level, respondents' locations (continents), experts' positions. Similarly, the data is analysed based on Chi square test (linear by linear association) and Spearman Rank Correlation. Additionally, the identified factors through survey and systematic literature review are ranked by two different methods. Consequently, a project assessment model is proposed, based on the critical success factors for the sourcing decision of application maintenance.

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Section: Study Limitationmentioning

confidence: 85%

Section: ) Questionnaire Pilot Testingmentioning

confidence: 99%

“…[38], [45], [46], [47], [48]. The five point Likert scale has also been adopted by previous studies [11], [15], [49].…”

Section: ) Questionnairementioning

confidence: 99%

Section: ) Factors Summary Based On Outsourcing Experts' Positionsmentioning

confidence: 99%

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Empirical Investigation of Influencing Factors Regarding Offshore Outsourcing Decision of Application Maintenance

et al. 2021

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“…The literature indicates BA8 (Lack of familiarity with tools and techniques) as a critical challenge for RE process in the GSD environment. Akbar et al [60] and Khan et al [11] pointed out that requirement elicitation methods are required as RE partitioners are less aware of tools and scheduling activities. The main practices of requirement elicitation are interviews, questionnaires, workshops and user observations that will help practitioners to gather information about certain tools and techniques, which will help them to maintain workflow in the GSD environment.…”

mentioning

confidence: 99%

Prioritization of global software requirements' engineering barriers: An analytical hierarchy process

Akbar

Naveed²,

Mahmood

et al. 2021

IET Software

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Software industry is adopting global software development (GSD) due to its potential to produce quality products at a lower cost. However, the GSD firms face many challenges that make development activities more complicated, especially related to the requirements engineering (RE) process. The objectives of this article are to investigate and prioritize the barriers faced by the GSD organizations during the RE process. First, we identified 17 barriers related to the RE process in the GSD projects. Next, the identified barriers were further validated with real-world GSD practitioners using a questionnaire survey. Finally, we applied the analytical hierarchy process to prioritize the investigated barriers with respect to their significance for the RE process in the GSD domain. The results show that coordination is the most significant barrier category for the RE process in GSD projects. Lack of standard and procedure for RE in GSD, lack of synchronized communication infrastructure, and lack of mutual understanding between the overseas RE teams are also high-ranked barriers for the RE process in GSD. The authors believe that the findings of this study will assist practitioners and researchers in developing effective strategies and plans for the successful implementation of the RE process in the GSD context.This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

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Security risks of global software development life cycle: Industry practitioner's perspective

Khan

Akbar

et al. 2022

J Software Evolu Process

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Software security has become increasingly important because the malicious attack and other hacker risks of a computer system have grown popularity in the last few years. As a result, several researchers have examined security solutions as early as the requirement engineering phase. With the growth of the software business and the internet, there is a need to understand the security risks against each phase of the software development life cycle (SDLC). This study aims to empirically investigate and prioritize the risks that could negatively impact the software security aspects of SDLC in the context of global software development (GSD). To achieve the study objectives, we conducted an industrial empirical study to determine the impact of software security threats against each phase of SDLC. Furthermore, the fuzzy analytical hierarchy process (FAHP) was used to prioritize the list of software security risks against the SDLC. The results and analysis of this study provide a ranked‐based decision‐making framework, which assists the practitioners in considering the most critical security risks on priority. The results show “improper plan for secure requirement identification, inception, authentication, authorization, and privacy,” “lack of threat models updating,” “lack of output validation,” “lack of certification in the final release and archive,” and “spoofing” as the top‐ranked security risks of SDLC in GSD. In addition, the application of FAHP is novel in this domain as it is helpful to address multicriteria decision‐making problems.

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Requirements Change Management Challenges of Global Software Development: An Empirical Investigation

Cited by 27 publications

References 46 publications

Empirical Investigation of Influencing Factors Regarding Offshore Outsourcing Decision of Application Maintenance

Empirical Investigation of Influencing Factors Regarding Offshore Outsourcing Decision of Application Maintenance

Prioritization of global software requirements' engineering barriers: An analytical hierarchy process

Security risks of global software development life cycle: Industry practitioner's perspective

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