Researchers’ reflections of empathy following interviews with migrants

Abstract

Access to this document was granted through an Emerald subscription provided by emerald-srm:540409 [] For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to explore empathy in the research process by drawing on findings from interviews to investigate the experience of empathy when two migrant researchers interviewed other migrants. Empathy is an emotion that can be experienced at both the cognitive and affective levels, and which can reflect feelings of sharing and identification. Design/methodology/approach -This paper draws on findings from two separate and distinct but similar research projects, that both used semi-structured interviews to investigate a range of themes about the experience of migration. Findings -During interviewing the researchers experienced empathy when respondents drew attention to particular aspects of their migration experience which were: the challenge of language expression when speaking English as an additional language; feelings of loneliness, including for friends or family; and challenges initiating and enacting friendship following migration. The researchers experienced empathy during interviews; however, they felt challenged by how to respond to these feelings. Originality/value -This experience of empathy was novel because both researchers were migrants, hence, their emotions were triggered in relation to their own migration as well as that of their participants. Both researchers concluded that their own migration biographies together with their professional role influenced the extent and intensity of their empathy, and the ways that this emotion was handled. This work contributes to an understanding of the reflexivity of the migrant researcher undertaking migration research which has been a previously neglected area.

Undertaking pre-pilot work to gain an empathetic insight into participants’ perspectives

“…Empathy can be experienced at the cognitive and affective levels, and can reflect feelings of sharing and identification (Vazquez Maggio and Westcott 2014). It involves being able to take and understand the positions, feelings and experiences of others and communicates interest and concern for people (Bull 2013).…”