Residents’ attitudes to tourism: a review

Abstract

Purpose The purpose of this paper is to explore recent trends in the theories and methods applied to studies on residents’ attitudes. Design/methodology/approach To achieve the objective of this research, this paper provides a review of 90 journal articles on residents’ attitudes towards tourism published between 2011 and 2017. The relevant articles were then analysed using content analysis. Findings Key findings revealed that although social exchange theory is still dominant in exploring residents’ attitudes towards tourism, new frameworks are beginning to emerge such as institutional theory and bottom-up spillover theory. Nonetheless, alternative theoretical perspective has only been applied once or twice and requires further engagement. Quantitative methods still dominate the field, with the geographic dispersal of studies spanning 33 countries. Research limitations/implications A potential limitation of this review is that articles published only in four leading tourism journals, namely, ATR, JTR, TM and JOST, were analysed. Originality/value This review contributes to the literature in tourism by assessing the shift in the application of theory and methodological approaches in residents’ attitudes studies from previous systematic reviews. This study adds to the body of knowledge by providing an overview of the existing status of research on residents’ attitudes towards tourism, providing direction for future scholarly inquiry. A further contribution of this review is an indication of not only the data collection methods but also data analysis techniques which have not been done in previous review articles on residents’ attitudes towards tourism. As opposed to other systematic reviews, this paper assessed the geographical setting of studies on residents’ attitudes towards tourism.

The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction

“…Since the regulations and legislation have been quite minimal in requirements, taxation, safety, and documentation, many hoteliers feel that the sharing economy distorted competitive forces by reducing demand and forcing prices to collapse (Forgacs & Dimanche, 2016; Gunter & Önder, 2018; Koh & King, 2017). Eradicating the dark side of the sharing economy and ensuring ubiquitous value co‐creation requires balancing the desires and values of all stakeholders, and the creation of harmony (Hadinejad, Moyle, Scott, Kralj, & Nunkoo, 2019). Yet harmony is not merely a legal issue any longer as boundaries between institutions (e.g., neighborhoods/resort districts; neighbor/panderer) become fuzzy.…”

Legal Protection Analysis Of Maria Cave As a Spiritual Tourism

“…This is related to one another, where hospitality will make a memorable trip. In essence, the tourism industry must now be smart tourism both in terms of information towards sustainable innovation and the quality of services and the social environment in which tourism is empowered (Li, Hu, Huang, & Duan, 2017;Hadinejad, et al, 2019;Yuksel, 2017). Empirically, the tourism industry contributes to the welfare of the local community (Satya, 2018;Lee, Sin Yee, & Har, 2020).…”

Residents’ Negative Perceptions towards Tourism, Loyalty and Happiness: The Case of Fuengirola, Spain

“…Three reviews regarding residents' have been published by [35,36,40]. The first review dates from 2015 and it was conducted by [36], and its authors indicate that "residents' attitude regarding the impacts of tourism have been studied for more than 30 years".…”

“…On the other hand, the review that was conducted by [40], which was also published in 2019, refers to articles on residents´attitudes selected in the highest ranked journals in terms of quality and impact factor from 2011 to 2017: Annals of Tourism Research, Journal of Sustainable Tourism, Journal of Travel Research, and Tourism Management. This review, in turn, complements the review that was performed by [49] based on resident´s attitudes selected from 1984 to 2010 in the journals: Annals of Tourism Research, Tourism Management and Journal of Travel Research.…”

“…As mentioned earlier, SET has been criticized for assuming that the human-decision making procedure is rational and systematic, while not attending to the cognitive aspects of this process and the affective opinions of locals. In reality, residents' opinions play a key role in tourism development [40]. Moreover, this is the reason why we focus on happiness.…”