Resilience among family physicians during the COVID-19 pandemic in Canada

Abstract

The purpose of this study was to investigate how the COVID-19 pandemic’s inaugural wave impacted the professional autonomy of family physicians in Canada. This study highlights how family physician’s resilience enabled them to overcome the many challenges they faced to provide health services to patients and has enabled them to rebuild their sense of purpose and duty of care. Four themes were found to summarize physician experiences: (1) loss of clinical autonomy and control; (2) abandonment and neglect by the health system; (3) a fear of patients “falling through the cracks” and moral injury; and (4) building resilience to support duty of care in family practice. These results highlight the emergence of resilience among family physicians to restore professional autonomy in family practice, overcoming moral injury in order to fulfil their “duty of care” to their patients. Physicians believe the health system’s crisis preparedness efforts need to be dedicated to protecting the autonomy of practicing physicians to maintain the continuity of quality patient care in future health crises.