2020
DOI: 10.1101/2020.06.14.20131276
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Resilience and green spaces: association with stress among contact centre agents in the Philippines

Abstract: The work environment in Philippine contact centres had been shown to expose employees to factors that contribute to work-related stress; health promotion strategies that could mitigate the impacts are needed. With the framework that stress is experienced as a result of the interactions of an individual with the environment, this study examined the relationship of stress with individual resilience and the presence of urban green spaces (UGS) in the environment. The study involved employees (N = 186) from six co… Show more

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