“…In general, communication is the most important element and at the same time, it is where most of the inconveniences among the participants are created (Lobo, et al, 2011), although it is not an adjoining communication and can happen anywhere and at any time (Holmberg, 2001). Reducing face-to-face communication when delivering online courses might increase the chances to a frustrated real communication (Álvarez & Dulsat, 2016) often attribute it to the psychologicalcommunication gap among participants (Moore, 1993). Currently, different learning platforms, especially Moodle®, present a series of elements that, from different perspectives, seek to facilitate the communication between the participants through virtual delivery (Iglesias et al, 2014), however this is yet to be fully experienced.…”