2011
DOI: 10.1108/00251741111183852
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Resource fit in digital transformation

Abstract: 2010),"Offline and online banking -where to draw the line when building trust in e-If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company … Show more

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Cited by 337 publications
(130 citation statements)
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“…The results of this study are consistent with the research conducted by Mathuva, Mboya, and McFie (2017) which states that attitude towards use has a positive influence on customers' behavioral intention in Surabaya that use mobile banking. Liu, Chen, and Chou (2011) state that banking transformation in the digital sector through mobile banking is a way to improve the customers' interest. This indicates that the attitude of sharia bank customers while using the mobile banking application is able to influence the interest of sharia bank customers to reuse the mobile banking application.…”
Section: Discussionmentioning
confidence: 99%
“…The results of this study are consistent with the research conducted by Mathuva, Mboya, and McFie (2017) which states that attitude towards use has a positive influence on customers' behavioral intention in Surabaya that use mobile banking. Liu, Chen, and Chou (2011) state that banking transformation in the digital sector through mobile banking is a way to improve the customers' interest. This indicates that the attitude of sharia bank customers while using the mobile banking application is able to influence the interest of sharia bank customers to reuse the mobile banking application.…”
Section: Discussionmentioning
confidence: 99%
“…At organizational level, there is research sharing experiences, impacts, challenges and lessons learnt during DX journeys of such organizations [7,9,11,14,16,22,23,24,27]. Also, there is studies sharing transformation experiences at functional and operational levels of organizations [8,18,32,64].…”
Section: Literature Reviewmentioning
confidence: 99%
“…In the same manner, by asking "what characteristic and behavioral traits did the organization exhibit which are associated with a succeeding digital journey" RetailCo team "embraced a flexible approach whenever possible to pursue an effective, pragmatic path to the desired objectives" [14]. By embracing flexible approach, RetailCo is exhibiting strong leadership traits which are required to cultivate a digital culture [18]. Figure 2 below illustrates how the digital organization success factor emerged.…”
Section: Excerpt From Main Text Emerging Concept Codingmentioning
confidence: 99%
“…Many banks are struggling to respond to digital threats and facing a challenge to seize opportunities in an increasingly digital marketplace. The legacy IT systems and unstructured legacy processes often weighed down their capacity to experiment with digital innovation (Sia et al, 2016).…”
Section: Cost and Operating Expensesmentioning
confidence: 99%