Resources, coping strategies, and emotional exhaustion: A conservation of resources perspective

Ito, Jack K.; Brotheridge, Céleste M.

doi:10.1016/s0001-8791(02)00033-7

Cited by 278 publications

(230 citation statements)

References 40 publications

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“…Several studies have shown that social support from supervisors, co-workers, significant others, friends and family may aid in alleviating burnout among individuals (Bakker, et al, 2005;Ito & Brotheridge, 2003;Karatepe & Olugbade, 2009;Klusmann, Kunter, Trautwein, Lüdtke, & Baumert, 2008). Social support from advisors also has been found to have a significant impact on students' emotional exhaustion /burnout (Koekse & Koeske, 1989;Yang & Farn, 2005) For example, an unsupportive environment and lack of support from academic departments were given as reasons for students' stress and quitting graduate school.…”

Section: Social Support and Emotional Exhaustionmentioning

confidence: 99%

Emotional Exhaustion in Graduate Students: The Role of Engagement, Self-Efficacy and Social Support

Rigg

Day

Adler

2013

JEDP

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Graduate students, particularly those based in research intensive universities are susceptible to exhaustion. The study utilized a quantitative approach to test the impact of student engagement, self-efficacy, and social support on college students' emotional exhaustion. A hierarchical regression approach was used for analysis. Findings demonstrated that students who were engaged, and self -efficacious were less exhausted from their studies. Social support especially from advisors was important in helping students cope with emotional exhaustion. Additionally, student engagement proved to be important as it partially mediates the advisor support-exhaustion relationship while fully mediating the self-efficacy-exhaustion relationship. Implications and suggestions for institutions of higher learning regarding intervention strategies to mitigate the exhaustion and burnout process were discussed.

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Section: Social Support and Emotional Exhaustionmentioning

confidence: 99%

Emotional Exhaustion in Graduate Students: The Role of Engagement, Self-Efficacy and Social Support

Rigg

Day

Adler

2013

JEDP

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“…On the other hand, the affective states of employees with low core self-evaluations are heavily influenced by and dependent on work events. Employees are more likely to experience work events negatively, and thus feel emotionally exhausted, when they have low self-esteem (Brockner, 1988), low self-efficacy (Best et al, 2005), low emotional stability (Bakker, Van Der Zee, Lewig, & Dollard, 2006), and external loci of control (Ito & Brotheridge, 2003). When employees perceive their actions as helping others, they feel more personally competent, as they have succeeded in benefiting others, and socially valued, as their efforts are appreciated by others (Grant, 2007(Grant, , 2008bMcAdams & de St. Aubin, 1992).…”

Section: The Buffering Role Of Perceived Prosocial Impactmentioning

confidence: 99%

Doing good buffers against feeling bad: Prosocial impact compensates for negative task and self-evaluations

Grant

Sonnentag

2010

Organizational Behavior and Human Decision Processes

188

148

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a b s t r a c tAlthough evidence suggests that negative task and self-evaluations are associated with emotional exhaustion, little research has examined factors that buffer against these effects. We propose that perceived prosocial impact, the experience of helping others, compensates for negative task and self-evaluations by focusing attention on positive outcomes for others. In Study 1, perceived prosocial impact attenuated the associations of low intrinsic motivation and core self-evaluations with emotional exhaustion among professional fundraisers. Study 2 replicated these results among public sanitation employees and extended them to supervisor performance ratings. Mediated moderation analyses indicated that by protecting against emotional exhaustion, perceived prosocial impact compensated for low intrinsic motivation and core self-evaluations to predict higher performance ratings. Our studies extend theory and research on burnout, helping, and citizenship.

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“…Problem-focused coping is thought to protect well-being by preventing problems persisting or ensuring progress is maintained towards personal goals in spite of demands (Daniels, Harris & Briner, 2004). There is evidence that job autonomy is related to problem-oriented coping (Ito & Brotheridge, 2003), that job autonomy and problem-focused coping jointly buffer the impact of job demands (Daniels, 1999;de Rijk, Le Blanc, Schaufeli, & de Jonge, 1998) and problemfocused coping enacted by control is associated with subsequent reports of goal progress (Daniels & Harris, 2005).…”

Section: Hypothesesmentioning

confidence: 99%

Coping processes linking the demands-control-support model, affect and risky decisions at work

et al. 2008

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As a model of job design, the demands-control-support model (DCSM) indicates that dynamic processes involving individual agency underpin the effects of job characteristics.Specifically, the DCSM indicates that control and social support facilitate effective coping with work demands. To examine such processes in detail, 32 nuclear design engineers participated in an experience sampling study (no. observations = 456). Findings indicate that enacting problem-focused coping by control and support across situations may be beneficial for affect. Problem-focused coping enacted by control was also related to fewer decisions that bear risks to design safety. Although higher levels of risky decisions were related to consistent use of emotional-approach enacted by control coping across situations, this form of coping used in specific demanding episodes was related to less cognitive error and fewer risky decisions two hours later. Emotional-approach enacted through support in specific episodes had a mixed pattern of relationships with outcomes. Theoretically, the findings indicate the importance of understanding the purpose for which job characteristics are enacted. Practically, the findings indicate the importance of shaping both problem-solving and emotional processes alongside job redesign.

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Resources, coping strategies, and emotional exhaustion: A conservation of resources perspective

Cited by 278 publications

References 40 publications

Emotional Exhaustion in Graduate Students: The Role of Engagement, Self-Efficacy and Social Support

Emotional Exhaustion in Graduate Students: The Role of Engagement, Self-Efficacy and Social Support

Doing good buffers against feeling bad: Prosocial impact compensates for negative task and self-evaluations

Coping processes linking the demands-control-support model, affect and risky decisions at work

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