Response to “consumers as service providers: The promise and challenge”

Fox, Lindy; Hilton, David

doi:10.1007/bf02188600

Cited by 10 publications

(13 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…A growing body of literature supports the claims that consumer participation in the provision of mental health services is highly productive, both in terms of providing therapeutic value to the consumer and alleviating the burden on the service providers (Farina & Fisher 1982; Fox & Hilton 1994; Kent 1996; Schwarzer 1992). Fox and Hilton (1994) argue that:…”

Section: Introductionmentioning

confidence: 99%

Attitudes of postgraduate nursing students towards consumer participation in mental health services and the role of the consumer academic

Happell

Pinikahana

Roper

2002

Int J Mental Health Nurs

View full text Add to dashboard Cite

Consumer participation in health care is increasingly becoming an expectation of health services. While important progress has been made in the mental health area, the attitudes of mental health professionals towards consumers poses a severe limitation. Greater consumer involvement in the education of mental health professionals has been presented as a strategy to encourage the development of a greater acceptance of consumer involvement by health professionals. A consumer academic position has been introduced into the Centre for Psychiatric Nursing Research and Practice. An important aspect of this role concerns the education of postgraduate psychiatric/mental health nursing students, in order to provide a consumer perspective and encourage greater consumer participation. In order to determine the impact of this project a questionnaire was developed by the authors to measure attitudes to consumer participation and the role of the consumer academic. This paper presents the first stage of this study. The questionnaire was administered to students (n = 25) on the first day of the course. The findings suggest that most students favour a high level of consumer participation but that this is limited to specific areas of treatment planning and delivery. Furthermore, the students' demonstrate some level of ambivalence regarding the value and necessity of the consumer academic role.

show abstract

Section: Introductionmentioning

confidence: 99%

Attitudes of postgraduate nursing students towards consumer participation in mental health services and the role of the consumer academic

Happell

Pinikahana

Roper

2002

Int J Mental Health Nurs

View full text Add to dashboard Cite

show abstract

“…Over the past decade there has been increasing interest in the possible benefits of employing mental health consumers in various roles as providers of services (3,(7)(8)(9)(10)(11)(12)(13)(14)(15)(16)(17)(18)(19)(20). The addition of consumer-providers has been associated with reduced hospitalization (21,22) and greater client satisfaction, with a trend toward better social functioning (10).…”

mentioning

confidence: 99%

Adding Consumer-Providers to Intensive Case Management: Does It Improve Outcome?

Rivera

Sullivan²,

Valenti³

2007

109

View full text Add to dashboard Cite

show abstract

“…In addition, providers may resist the employment of consumers as providers and see them as competition for their own jobs. Nonconsumer providers also may fear that when a consumer provider relapses, an occurrence they expect as inevitable given the cyclical nature of psychiatric disorders, they will have to take on the added responsibilities of the consumer provider (Fox and Hilton, 1994). Providers may also be resentful of consumer providers as having privileges that they do not have; for example, more flexible work hours, liberal time off, and specialized training and supports.…”

Section: Reaction Of Nonconsumer Providers To Consumer Providersmentioning

confidence: 99%

“…Such a plan will alleviate potential resentment on the part of other team members toward the consumer provider. All team members need to feel supported in order to avert negative feelings (Fox and Hilton, 1994).…”

Section: Organizational Preparation For Employment Of Consumersmentioning

confidence: 99%

“…In response to this issue, consumer providers may choose to receive services from the same place, but not socialize with their own clients. Adhering to professional standards does not preclude clients from receiving services in the same locale, but an employee needs to make arrangements to avoid conflict of interest and dual relationships (Fox and Hilton, 1994).…”

Section: Organizational Preparation For Employment Of Consumersmentioning

confidence: 99%

See 1 more Smart Citation