Responses to COVID-19 in Major Social Work Journals: A Systematic Review of Empirical Studies, Comments, and Editorials

Cheung, Johnson Chun-Sing

doi:10.1177/10497315211046846

Cited by 19 publications

(10 citation statements)

References 183 publications

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“…Specifically, the authors call for regular supervision and balanced workloads in addition to increased evidence of what best practice in this space should reflect. Returning to Byrne and Kirwan's (2019) assertion that modalities of electronic communication should not be understood as an add-on to practice rather as an integral part of it going forward, this brief literature review concludes by concurring with Cheung's (2021) call for the professional to reposition itself in the reflective process of considering how social work ethics and values and be maintained in this new space. The research we are reporting on in this article is a first step in understanding how social work practitioners experienced working with DVA in that new space during the earliest period of COVID-19 lockdown in Ireland.…”

Section: Social Work Practice In Covid-19: Challenges and Opportunitiesmentioning

confidence: 89%

“…Since the emergence of the pandemic there has been a growing body of empirical research on social work practice during COVID-19, and on the specific nature of professional practice with families experiencing DVA (Banks et al, 2020;Cheung, 2021). The challenges of social work practice in the pivot to online have been clearly articulated, as have the benefits of virtual contact as a preferred form of contact, especially for young people (Cook and Zschomler, 2020).…”

Section: Social Work Practice In Covid-19: Challenges and Opportunitiesmentioning

confidence: 99%

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Social Workers Response to Domestic Violence and Abuse during the COVID-19 Pandemic

Holt

Elliffe

Gregory

et al. 2022

The British Journal of Social Work

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The rapid global spread of COVID-19 has put increased pressure on health and social service providers, including social workers who continued front line practice throughout the pandemic, engaging with some of the most vulnerable in society often experiencing multiple adversities alongside domestic violence and abuse (DVA). Movement restrictions and stay-at-home orders introduced to slow the spread of the virus, paradoxically leave these families at even greater risk from those within the home. Utilising a survey methodology combining both open- and closed-ended questions, this study captured a picture of social work practice in Ireland with families experiencing DVA during the early waves of the COVID-19 pandemic. Findings highlight both the changes and challenges in work practices and procedures that limit social work assessment and quality contact with families, changes to the help-seeking behaviours from victims/survivors, as well as emerging innovative practice responses with enhanced use of technology. Implications for practice include an increased awareness of the risk and prevalence of DVA accelerated by the pandemic. Conclusions assert that social work assessment and intervention with families experiencing DVA must remain adaptive to the changing COVID-19 context and continue to develop innovative practice approaches.

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Section: Social Work Practice In Covid-19: Challenges and Opportunitiesmentioning

confidence: 89%

Section: Social Work Practice In Covid-19: Challenges and Opportunitiesmentioning

confidence: 99%

Social Workers Response to Domestic Violence and Abuse during the COVID-19 Pandemic

Holt

Elliffe

Gregory

et al. 2022

The British Journal of Social Work

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“…However, another study showed that social workers rated their well-being and quality of working better during the pandemic than before the pandemic, since they received more work support during the pandemic [34]. Because of social distancing requirements, social workers have come up with innovative ways of supporting their clients without being able to meet them face to face, such as through the internet and phone [12,35]. But the situation of the pandemic has also put them in the position of working more at home, along with taking care of other family members, such as their children or older adults, which might increase stress [32].…”

Section: Introductionmentioning

confidence: 99%

Social Workers in Iceland in the Pandemic: Job Satisfaction, Stress, and Burnout

Freysteinsdóttir¹

2023

Social Work - Perspectives on Leadership and Organisation

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The purpose of this study was to find out how the position is regarding various factors related to social workers in Iceland following the pandemic. A questionnaire was send to all social workers registered in the social worker association in Iceland. The response rate was 46%. The results showed that most of them worked in the social services or 60%, and most of them used empowerment and solution-focused approach as their theoretical approach. Most of the social workers were satisfied with the management, social environment, content of their work, work condition, and salaries. Nearly 90% of the social workers thought that the stress was high, and nearly 80% of them were experiencing one or more stress symptoms or six on the average. The most common stress symptoms were lack of energy, worries, and sleep difficulties. Child protection workers were experiencing the highest number of stress symptoms. One fifth of social workers had experienced burnout in the past. The higher the employment ratio, the more likely a social worker was to have experienced burnout. Nearly a third of the participants thought that they would change jobs in the near future.

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“…Here, digital tools used in the social worker-client relationship refer to tools that support, govern, or replace social work practice in case management, outcome measurement, interventions, and communication (see Mackrill & Ebsen, 2018). There are also several studies on the transformative social implications of the COVID-19 pandemic for different areas of social work (see e.g., Cheung, 2022;Sullivan-Tibbs et al, 2022, for systematic reviews andDallas Allen et al, 2021;Ross et al, 2021 for special issues), but the knowledge on how the COVID-19 pandemic has contributed to digitalization's significance for the social worker-client relationship is inconclusive. While some research concludes that social workers have been able to maintain a therapeutic relationship with clients (Mishna et al, 2020), others claim that the quality of client care has been reduced by the use of telehealth services (Wiener et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

Digitalization, stress, and social worker–client relationships during the COVID-19 pandemic

Nordesjö

Scaramuzzino

2023

Journal of Social Work

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Summary The COVID-19 pandemic has dramatically changed the possibilities for people to interact and communicate. This article examines Swedish social workers’ experiences of the extent to which the COVID-19 pandemic has affected the use of digital tools in their work, and whether this use has affected the social worker–client relationship and their stress levels. The article draws on a web survey (N = 541) via a quantitative analysis of responses and a qualitative analysis of answers to an open-ended question. Findings Most respondents agreed on experiencing increased use of digital tools in the relationship with the clients, increased skills in using digital tools, and a more positive view of digital tools in the social worker–client relationship. However, experiences on whether stress levels had increased and the relationship with the clients worsened, were divided. Age correlates positively with increased stress levels, and social workers working with social assistance, as well as women, are more likely to agree on that the relationship with the clients has worsened. Responses from open-ended questions highlight a rapid shift where social workers have gained a more positive view of digital tools, that video meetings can increase efficiency and flexibility, but also work environment problems. Applications This article contributes with useful insights into how the use of digital tools during the COVID-19 pandemic has changed and affected stress and the social worker–client relationship. It can support discussions on the future implementation of digital tools in social work after the pandemic.

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Responses to COVID-19 in Major Social Work Journals: A Systematic Review of Empirical Studies, Comments, and Editorials

Cited by 19 publications

References 183 publications

Social Workers Response to Domestic Violence and Abuse during the COVID-19 Pandemic

Social Workers Response to Domestic Violence and Abuse during the COVID-19 Pandemic

Social Workers in Iceland in the Pandemic: Job Satisfaction, Stress, and Burnout

Digitalization, stress, and social worker–client relationships during the COVID-19 pandemic

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