Cafés, a subcategory of the foodservice industry, are popular as a place to eat and meet with others, among Malaysians and the world population. Their operation partly contributes to food waste and carbon footprint. However, the volume of these parameters fluctuated throughout the COVID-19 pandemic. Further, there is a need to diversify the food waste data of foodservice establishments in Malaysia, across different regions and cultures. Therefore, we conducted an environmental assessment of ten cafés in two of Malaysia’s cafe hot spots, Sungai Petani and Bandar Baru Bangi, to determine their food waste (preparation loss and plate loss) and carbon footprint generation in a week when the COVID-19 restrictions were relaxed. Data on carbon footprint were collected by reading the electricity and water meters and calculated using emission factors. Sungai Petani generated substantially more food waste (77.68 % in total, equivalent to 93.04 kg) than Bandar Baru Bangi (22.32 %, equivalent to 26.73 kg), as revealed by material flow and descriptive analyses. Similarly, the carbon footprint from water consumption in Sungai Petani was 1.03 kgCO2e, generated from 3m3 water consumption, whereas Bandar Baru Bangi produced 0.82 kgCO2e of carbon footprint from 2.39 m3 water consumed, both districts on a Sunday. Contrarily, the carbon footprint related to the electricity usage in both locations was comparable. The largest amount of carbon footprint produced in Sungai Petani was on Sunday, while Saturday showed the highest carbon footprint in Bandar Baru Bangi. These findings will help the future redirection of Malaysia cafés’ management towards more sustainable practices, which can be enhanced with the help of information on customer footfall.