“…Like many other firms, Australian financial services firms have come under intense scrutiny since the Global Financial Crisis of 2007-2009 (Glynos, Klimecki & Willmott, 2015;Herzig & Moon, 2013;Liu, 2015). Globally, concerns have arisen about the poor culture within the industry (Wishart & Wardrop, 2018), regulatory safeguards (Schmulow, Fairweather & Tarrant, 2019), oversights of banking products and services, risk-taking behaviours, and poor corporate governance (Adams, Borsellino, McCalman & Young, 2017). Calls for greater transparency have repeatedly been made in this sector (Compass, 2010).…”