“…[10][11][12][13] This technique has been applied in many contexts to study relevant problems in the field of Operational Research, e.g., bank and credit risk applications, 14,15 container ports, 16 in the insurance industry, 17 and, obviously, in the field of medical care. [18][19][20][21][22][23][24] The output-oriented model was used, applying variable returns to scale (VRS). [25][26][27] Moreover, a bootstrap procedure was applied to the DEA approach to correct score values and their confidence intervals, refined by the bias; the 2-stage approach was also used.…”