Retail companies’ internationalization behavior and the 2008 crisis

Pederzoli, Daniele; Kuppelwieser, Volker G.

doi:10.1108/ijrdm-07-2014-0109

Cited by 13 publications

(9 citation statements)

References 69 publications

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“…The retail industry is an important sector that substantially contributes to the development of an economy (Pederzoli and Kuppelwieser, 2015;Levy et al, 2011). Retailers play an important role in providing products and services to consumers and in promoting sustainable distribution and consumption (Elg and Hultman, 2016;Lehner, 2015).…”

Section: Introductionmentioning

confidence: 99%

Consumers' perceptions and responses towards online retailers' CSR

Dang

Nguyen

Wang

2020

IJRDM

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PurposeAnchored on social trust theory, social identity theory and signalling theory, this study investigates the process of how consumers respond to online retailers' corporate social responsibility (CSR).Design/methodology/approachFollowing the hypo-deductive research design, a unique model was developed to link online retailers' CSR with consumer purchase intention through brand identification and word of mouth (WOM). This model was subsequently tested and validated by conducting an online survey to 239 customers of a major online retailer in China, that is, JD.com.FindingsAnalysis using structural equation modelling demonstrates that online retailers' CSR is positively associated with consumer purchase intention, and brand identification positively mediates such an association. In addition, WOM exhibits a mediating effect on the relationship between perceived online retailers' CSR and consumer purchase intention and between brand identification and consumer purchase intention.Practical implicationsOnline retailers must endeavour to employ CSR as a strategy to enhance consumer purchase intention and behaviour. Moreover, they should develop communication programmes that highlight their engagement in CSR activities to improve their brand image and facilitate consumers' positive WOM.Originality/valueTo the best of the researchers' knowledge, this study is the first to examine the mediating roles of brand identification and WOM in the relationship between online retailers' CSR and customer purchase intention. Furthermore, this study extends current knowledge about online retailers' CSR and its potential impact in emerging economies by focussing on the context of China.

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Section: Introductionmentioning

confidence: 99%

Consumers' perceptions and responses towards online retailers' CSR

Dang

Nguyen

Wang

2020

IJRDM

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“…Opening our investigation to other types of divestment (e.g., store reduction) would not allow for this common denominator and would add unnecessary heterogeneity to the analysis. By beginning the time window no earlier than 2014, we avoid the potential for our results to be strongly influenced by the effects of the global economic crisis [see Pederzoli and Kuppelwieser (2015) for an overview on retailers' internationalization behavior during the crisis].…”

Section: Dataset Constructionmentioning

confidence: 99%

Archetypes of Driver Combinations Leading to Foreign Market Exit: An Investigation into European Grocery Retailing

2021

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Existing research into retailers’ foreign market exits has uncovered a number of drivers that lead multinational retailers to divest from certain countries. While scholars have investigated these drivers in isolation from one another, combinations of drivers that affect divestment decisions simultaneously remain under-researched despite scholars having indicated their importance and having called for a detailed, more holistic analysis. In this study, using a case study approach and qualitative content analysis of a wide variety of publicly available contemporary documents from different perspectives and experts, we investigate the drivers leading to all 32 country exits of the 50 largest grocery retailers in Europe in the 5-year period between 2014 and 2018. In line with previous research, the study shows the most frequent exit drivers are a low performance of the subsidiary, a low performance of the parent company, and a strategic refocus of the parent company. However, we demonstrate that for most exits, combinations of multiple interrelated drivers at the subsidiary level, the host-country level, and the parent level have a joint influence on retailers’ decisions to exit foreign markets. We also show that exits often include both failure-related drivers and strategy-related drivers. Furthermore, using the configurational approach, we identify exemplary combinations of market exit drivers that occur frequently and propose five archetypes of such combinations that suffice to explain all market exits in the dataset. For future research, we propose extending our typology through the application of a similar approach to different contexts and to use quantitative research based on the qualitative findings to generate more generalizable results.

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“…, ; Cairns et al . ; Pederzoli & Kuppelwieser ). Further, there are a number of case studies on retail companies’ FD strategies and decisions (Burt 2002, ; Aoyama ; Christopherson ; Palmer & Quinn ; McDermott ).…”

Section: Foreign Divestment In the Retail Sector: Tracing The Driversmentioning

confidence: 99%

Foreign Divestment in the Retail Sector – The Host Market’s Perspective

Gersch

Franz

2018

Tijd voor Econ & Soc Geog

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Transnational grocery retailers increasingly dispose of their foreign subsidiaries. The existing literature on this development mainly focuses on the perspective of transnational retailers on their own divestments, and neglects the view of the actors in the remaining market. Addressing this bias, this paper analyses the dynamics and drivers of foreign divestment from the host market perspective. It is based on data from qualitative interviews with host market competitors and sold subsidiaries of transnational retailers in Turkey. The research reveals that, while home market actors present their divestments as strategic decisions, for the host market's actors the TNCs' divestments are stories of failure. We propose a holistic framework of the foreign divestment decision process showing that a divestment decision is not just the inverse of an investment decision. This framework incorporates pull factors (reasons to reallocate resources), push factors (host market hurdles) and foreign retailers' possibilities to take on the challenges in foreign markets.

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Retail companies’ internationalization behavior and the 2008 crisis

Cited by 13 publications

References 69 publications

Consumers' perceptions and responses towards online retailers' CSR

Consumers' perceptions and responses towards online retailers' CSR

Archetypes of Driver Combinations Leading to Foreign Market Exit: An Investigation into European Grocery Retailing

Foreign Divestment in the Retail Sector – The Host Market’s Perspective

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