Retail therapy: A strategic effort to improve mood

Atalay, A. Selin; Meloy, Margaret G.

doi:10.1002/mar.20404

Cited by 201 publications

(150 citation statements)

References 42 publications

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“…The current research acknowledges that the tendency to impulse buy may be influenced by hedonistic character traits of the online consumer [33] as well as forming a kind of 'retail therapy' [5]. Nevertheless, a snapshot of the research participants found the following: most online purchases appear to be planned (62.5%), whereas around 26% are unplanned (see figure 6).…”

Section: Impulse Buying and Purchase Promptsmentioning

confidence: 80%

Bookselling Online: An Examination of Consumer Behaviour Patterns

Laing

Royle

2013

Pub Res Q

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Section: Impulse Buying and Purchase Promptsmentioning

confidence: 80%

Bookselling Online: An Examination of Consumer Behaviour Patterns

Laing

Royle

2013

Pub Res Q

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“…Some scholars proposed that the reason leading to sad-spending is not because consumption could transfer peoples' focus, but due to the feeling of losing control (Atalay & Meloy, 2011). They found that increasing participants' sense of control would decrease sad-spending (Lerner & Garg, 2012).…”

Section: Resultsmentioning

confidence: 99%

“…Many studies only examined that sadness would lead to more consumption behavior, but rarely examined the impact of sad-spending on emotional recovery process. Atalay (2011) found that sad participants would consume more and their emotions were improved after compensation consumption (Atalay & Meloy, 2011). Scott (2012) also discovered that, sad participants' emotions turned better after finishing consuming tasks.…”

Section: Introductionmentioning

confidence: 99%

The Impact of Sad-Spending on Emotional Recovery Process

He¹,

Li²

2016

PSYCH

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Sad-spending is a typical kind of compensatory consumption. Some scholars found that consumers would spend more money when they were sad, which is called "sad-spending" effect. Both conscious and unconscious consumption would benefit the consumers, such as emotional recovery process. Based on former studies, we examine how the sad-spending would impact emotional recovery process and subjective well-being. The results show that sad-spending could improve consumers' positive emotions, while it's not sure that it could decrease negative emotions. Besides, sad-spending would improve consumers' satisfaction.

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“…Recent research characterizes retail therapy as purchases of small indulgences strategically acquired to repair moods (Atalay & Meloy, 2011). Regulation of moods, most often up-regulating bad moods, helps individuals manage their emotions so that their internal affective states are relatively stable (Carver & Scheier, 2003).…”

Section: Emotion Repairmentioning

confidence: 99%

Temptation's itch: Mindlessness, acceptance, and mindfulness in a debt management program

Celsi

Nelson

Dellande

et al. 2017

Journal of Business Research

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This study examines the experience of temptation through the accounts of consumers who have entered a debt management plan (DMP). During 12 weeks, participants reported weekly temptations. The results are consistent with socio-cognitive theory; participants with higher selfefficacy are better able to manage their emotions, resist justifications connected with entitlement, and perceive their difficult circumstances as providing them the opportunity to develop new financial skills and an improved financial identity. The results show that DMP consumers engage in three patterns of responses to temptation that vary in degree of self-efficacy: mindlessness, acceptance, and mindfulness. The highest level of self-efficacy and success in the DMP is associated with mindfulness, as these participants feel pride when they "work the program" and resist temptation. 1 IntroductionEvery year, millions of consumers in the United States seek out credit counseling in an attempt to dig themselves out of debt and repair their credit scores (National Foundation forCredit Counseling [NFCC], 2015). Approximately one-third of those are counseled to enroll in a debt management plan (DMP). 1 To avoid bankruptcy, consumers in a DMP work with counselors to design budgets so that their unsecured credit card debts can be paid off in three to five years. Clients who can live within a tight budget can successfully pay off their debts by the end of the program. Yet, despite providing clients with financial education and information in an introductory seminar, along with one-on-one credit counseling that includes co-creating a workable budget, DMPs have limited ability to create lasting behavior change. Maintaining a reduced budget after engaging in a lifestyle of over-spending is a challenging experience.Industry statistics (see footnote 1) and recent research (Brown, Link, & Staten, 2012) suggest that the overwhelming majority of DMP clients ultimately fail.The underlying phenomenon-consumer debt-is a long-standing problem that research views through the lenses of three different streams. The first perspective comes from research on consumer financial decision-making, which primarily examines the role of education and information in improving spending and saving decisions (Fernandes, Lynch, & Netemeyer, 2014;Richins, 2011). The second perspective, self-regulation theory, addresses consumer domains in which behavioral change might be necessary-for example, weight loss and gambling. In selfregulation theory, willpower, goal setting, and self-monitoring are necessary to prevent selfcontrol failures (Baumeister, 2002 2 that fuel the tension between giving into and resisting financial temptation (Belk, Ger, & Askegaard, 2003;Bernthal, Crockett, & Rose, 2005;Peñaloza & Barnhart, 2011). Collectively, research suggests that educational, psychological, and institutional factors influence how consumers pay off their debts. However, none of these approaches provides an integrative approach to addressing consumer indebtedness or offers integrative...

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Retail therapy: A strategic effort to improve mood

Cited by 201 publications

References 42 publications

Bookselling Online: An Examination of Consumer Behaviour Patterns

Bookselling Online: An Examination of Consumer Behaviour Patterns

The Impact of Sad-Spending on Emotional Recovery Process

Temptation's itch: Mindlessness, acceptance, and mindfulness in a debt management program

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