1996
DOI: 10.1108/00346659610119243
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Retailing ‐ getting it right

Abstract: Discusses the approach to retailing taken by J. Sainsbury plc. Notes the importance of taking into account factors such as changes in consumer attitudes and demographic changes. Provides details of systems used by J. Sainsbury to reduce checkout queues and improve ordering, delivery and shelving of goods. Mentions the importance of Sainsbury own‐brand products and the role of guaranteeing quality in retaining customer loyalty. Examines logistical factors related to efficient ordering of goods. Finally, looks t… Show more

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Cited by 5 publications
(5 citation statements)
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“…Hypermarkets will order directly from the supplier when the cashier scans the bar code of a product. Thus, modern technology, such as an electric scanner will monitor sales performance (Jamieson, 1996). Systems, such as point-of-sales scanning and electronic data interchange (EDI) (Larson and Sijbrands, 1991), promise even better data collection opportunities for syndicated suppliers in the future (Segal and Giacobbe, 1994).…”
Section: Expansion Through Self-checkout Technologymentioning
confidence: 99%
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“…Hypermarkets will order directly from the supplier when the cashier scans the bar code of a product. Thus, modern technology, such as an electric scanner will monitor sales performance (Jamieson, 1996). Systems, such as point-of-sales scanning and electronic data interchange (EDI) (Larson and Sijbrands, 1991), promise even better data collection opportunities for syndicated suppliers in the future (Segal and Giacobbe, 1994).…”
Section: Expansion Through Self-checkout Technologymentioning
confidence: 99%
“…The productivity of product flow is crucial at the checkout counter of hypermarkets. Technologies, such as scan-ahead system and traffic monitoring, are able to reduce checkout queues (Jamieson, 1996). The consumer is often alone in a crowd while Hypermarket retailing development shopping.…”
Section: Expansion Through Self-checkout Technologymentioning
confidence: 99%
“…Single parent families are unique in their situation, as they represent the merger of the three roles of buyer, payer and user in a single person (Sheth et al, 1999). Single parent households will also rely heavily on time saving, microwaveable and unhealthy convenience food choices (Ahuja and Walker, 1994;Jamieson, 1996;Arnould et al 2002), this is due to the limited time and income available to single parent families. McNeal and Yeh (2003) contend that a child living with a single parent may lead to the parent giving their child more treats as a result of the child assuming more responsibility for the home.…”
Section: Interaction Between Parent and Childmentioning
confidence: 99%
“…Technology innovation could not occur in a vacuum without any environmental elements, such as demographic, social, lifestyle trends, economic, political and commercial development (Burt & Sparks, 2003). Investment in technology does improve efficiency (Jamieson, 1996). Investment in flexible manufacturing technology within the Malaysian manufacturing industry, for example, has been proven to significantly improved productivity (Dolage, Sade & Elsadig 2010).…”
Section: Self-service Technology At Checkout Stationsmentioning
confidence: 99%
“…The technology for checkout stations keeps on changing (Health and Safety Executive Books, 1998). Modern technology, such as electric scanners at the checkout station (Jamieson, 1996;Larson & Sijbrands, 1991) will definitely enhance existing checkout operations. From a review of the literature, Dean (2008) determined that the success of self-service technology is due to two factors: 1) reliability and 2) advantage (Meuter, Ostrom, Roundtree & Bitner, 2000).…”
Section: Self-service Technology At Checkout Stationsmentioning
confidence: 99%