Rethinking Notions of 'Giving Voice' in Design

Wilson, Cara; McNaney, Róisín; Roper, Abi; Capel, Tara; Scheepmaker, Laura; Brereton, Margot; Wilson, Stephanie; Green, David Philip; Wallace, Jayne

doi:10.1145/3334480.3375171

Cited by 11 publications

(6 citation statements)

References 16 publications

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“…As an "informatics with a human face", it seeks to shed light on actors, neighbourhoods and regions such as the remote valley in the High Atlas from a political point of view and driven by the impulse to understand. Such research seeks to hear and understand the voices of the citizens, practitioners and activists whom it meets and engages with (for further and related discourse on this striving for eye-level communication, see, e.g., Wilson et al, 2020;McNaney et al, 2018;Alper, 2017). Our DCS from the High Atlas in Morocco shows how this support of social practices can mean a number of things with regard to both ICT design and support of ICT appropriation in the form of innovative socio-technical intervention.…”

Section: Discussionmentioning

confidence: 99%

The Praxeological Research Programme of Socio-Informatics - the Siegen School

Wulf¹,

Weibert²,

Aal³

et al. 2021

AIP

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This paper introduces the praxeologically grounded research programme on socio-informatics developed at the University of Siegen and the International Institute for Socio-Informatics in Germany. We outline our methodological framework of grounded design, guiding and binding together a variety of different engagements in practice which we call design case studies (DCS). While grounded design is applied to a broad variety of different areas, in this paper we deal specifically with our engagements in support of communities and political activists. To exemplify our approach, we present one DCS: It focuses on the participatory development of a computer club in the High Atlas as a facilitation infrastructure to support public community participation in the process of modernization and social transformation in the Maghreb. Insights into the project context, the objectives and methodology and the depiction of some of its first findings lays the ground for the discussion of socio-informatics research principles.

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Section: Discussionmentioning

confidence: 99%

The Praxeological Research Programme of Socio-Informatics - the Siegen School

Wulf¹,

Weibert²,

Aal³

et al. 2021

AIP

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“…PD has a long heritage of attempting to equalise power relations, with the aim of “giving voice” (although this metaphor is contentious ( Wilson, McNaney et al, 2020 )) to those who traditionally lack power in the development process. This requires addressing power imbalances inherent in the design process, and allowing and supporting the users of the technology to have agency in its development ( Björgvinsson et al, 2010 , Bratteteig and Wagner, 2012 , Kensing and Greenbaum, 2013 ).…”

Section: Key Themesmentioning

confidence: 99%

Distributing participation in design: Addressing challenges of a global pandemic

Constantin

Alexandru

Korte

et al. 2021

International Journal of Child-Computer Interaction

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“…We adopted a qualitative content analysis with a deductive, directed approach [34]. Our initial motivation to engage with this process was inspired by the CHI 2020 workshop, "Rethinking Notions of 'Giving Voice' in Design", which called on researchers to describe the successes and challenges they have experienced around the topic of 'giving voice' in their research [65]. Directed by two initial categories, "our successes" and "our setbacks, " our first round of reflection revealed the following three categories: "rapport and trust," "intermediaries and power dynamics," and "lessons learned from the proxies" [15].…”

Section: Self-reflection Through Content Analysismentioning

confidence: 99%

Surfacing the Voices of People with Dementia: Strategies for Effective Inclusion of Proxy Stakeholders in Qualitative Research

Dai

Moffatt

2021

Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

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Best practices for conducting HCI research on dementia care increasingly involve multiple stakeholders and incorporate diverse viewpoints. When done effectively, involving proxy stakeholders such as family members and professionals can help bring forward the voices of people with dementia. However, concrete practical guidance for navigating the challenges of integrating different perspectives is lacking. We critically reflect on our own recent qualitative fieldwork involving participants with dementia, family caregivers, and facilitators at a local social program for people with dementia, re-examining our interview transcripts and observation notes through content analysis. We illustrate practical approaches to prioritizing participants' voices through concrete excerpts that demonstrate strategies for better managing dynamics, intervening effectively, and engaging all stakeholders in the research process. Our reflections and proposed guidelines can benefit HCI researchers and practitioners working with vulnerable populations. We hope this work will spur further discussion and critique to strengthen and improve research practices in this domain.CCS Concepts: • Human-centered computing → Empirical studies in HCI.

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Rethinking Notions of 'Giving Voice' in Design

Cited by 11 publications

References 16 publications

The Praxeological Research Programme of Socio-Informatics - the Siegen School

The Praxeological Research Programme of Socio-Informatics - the Siegen School

Distributing participation in design: Addressing challenges of a global pandemic

Surfacing the Voices of People with Dementia: Strategies for Effective Inclusion of Proxy Stakeholders in Qualitative Research

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