“…Lance recalls that the worst thing about the job was: “The inconsistent hours, because I really needed the work going into college, like one week I’d get a lot, [but] the next I wouldn’t.” Such scheduling practices reflect strategic attempts to increase profits, where stores and managers increasingly try to attune staffing to match consumer demand (Cauthen, 2011; Henly et al., 2006; Lambert, 2008). Liz explains, “They’re like, ‘We just have a lot of people, so you’re not going to get that many hours’.” Low and unpredictable hours are a challenge for retail workers (CLASP/RAP/Women Employed, 2014; Ruetschlin & Asante-Muhammad, 2015; Traub, 2014).…”